Hotel Receptionist – Early & Late Shifts

Vulcan Recruit; Kuilsrivier; Sur place; ZAR 167 000 - 212 000; Plein temps

Résumé du poste

Vulcan Recruit advertises for a Hotel Receptionist in Kuilsrivier. The role covers front office duties on rotational early and late shifts, with weekends and public holidays required. You will welcome guests, manage check-ins/outs, handle reservations, and provide information on hotel services.

Ideal candidates have hospitality experience, strong communication skills, and proficiency with PMS systems. On-site work with a friendly, professional team environment is offered.

Qualifications

• Experience in hotel reception or hospitality is required.
• Strong communication and interpersonal skills are essential.
• Good computer literacy and basic administrative abilities are needed.
• Familiarity with hotel booking or PMS systems is advantageous.
• Professional appearance and a friendly manner are important.
• Strong organisational skills and attention to detail are required.
• Ability to multitask and stay calm during busy periods.
• Valid driver's licence and own reliable transport are essential.
• Open to rotational early and late shifts, weekends and public holidays.

Responsabilités

• Welcome guests and provide professional, friendly assistance.
• Manage guest check-ins and check-outs efficiently.
• Handle reservations, enquiries, changes and cancellations.
• Answer calls and respond to emails professionally.
• Assist guests with information on facilities and services.
• Process payments and maintain accurate guest accounts.
• Complete general reception administration and filing.
• Maintain accurate bookings on hotel systems.
• Coordinate guest requests with housekeeping and other departments.
• Prepare shift reports and handovers.
• Resolve guest enquiries and concerns professionally.

Connaissances

Excellent communication

Interpersonal skills

Customer-service orientation

Computer literacy

Attention to detail

Organisational skills

Multitasking

Calm under pressure

Driver's licence

Reliable transport

Outils

Property Management System (PMS)

Description du poste

Hotel Receptionist - Early & Late Shifts

Location: Kuilsrivier, You need to reside in the KuilsRivier / Brackenfell area.
Industry: Hospitality / Boutique Hotel
Employment Type: Full-Time / Shift-Based
Working Environment: On-site / Rotational Early & Late Shifts
Working Hours: Rotational shifts, including weekends and public holidays

About the Opportunity

Our client, a boutique hotel situated in Kuilsrivier, is seeking a friendly, professional and guest-focusedHotel Receptionist to join their Front Office team.

The successful candidate will be responsible for providing a welcoming guest experience, managing daily reception activities and ensuring efficient front office operations during early and late shifts.

Minimum Requirements

• Previous hotel reception or hospitality experience.
• Excellent communication and interpersonal skills.
• Strong customer-service orientation.
• Good computer literacy and administrative skills.
• Experience using hotel booking or property management systems is advantageous.
• Professional appearance and friendly manner.
• Strong organisational skills and attention to detail.
• Ability to multitask and remain calm during busy periods.
• Valid driver's licence and own reliable transport are essential.
• Willingness to work rotational early and late shifts, weekends and public holidays

Key Responsibilities

• Welcome guests and provide professional, friendly assistance.
• Manage guest check-ins and check-outs efficiently.
• Handle reservations, booking enquiries, changes and cancellations.
• Answer incoming calls and respond to emails professionally.
• Assist guests with information about hotel facilities and services.
• Process payments and maintain accurate guest accounts.
• Complete general reception administration and filing.
• Maintain accurate booking and guest information on hotel systems.
• Coordinate guest requests with housekeeping and other hotel departments.
• Prepare accurate shift reports and handovers.
• Resolve guest enquiries and concerns in a professional manner.
• Maintain high standards of guest service and presentation.

Ideal Candidate

We are looking for an enthusiastic, organised and guest-focused individual who enjoys working with people, takes pride in delivering excellent hospitality and contributes positively to the hotel's professional environment