Hotel Operations Manager: Guest Experience & Profitability

Resourgenix; South Africa; Presencial; ZAR 450.000 - 900.000; Jornada completa

Descripción de la vacante

Protea Hotels by Marriott in Pretoria, Gauteng, is seeking an Operations Manager to oversee hotel operations, drive efficiency, and lead cross-functional teams. The role requires strategic thinking, strong leadership, and a focus on guest satisfaction and profitability.

The position emphasizes shift work and weekends, with responsibility for maintaining brand standards and coordinating with department heads to meet financial and service goals.

Formación

• Bachelor’s degree in Business Administration, Management or related field.
• Experience in supervision or managerial roles is beneficial.
• Certifications in operations management can enhance credentials.

Responsabilidades

• Oversee daily business operations and implement strategies to boost efficiency.
• Lead and manage teams, allocate resources, and monitor performance.
• Manage budgets, analyze reports, and drive productivity and profitability.

Conocimientos

Leadership

Problem-solving

Operational procedures

Educación

Bachelor's degree in Business Administration

2-year degree in Business Administration/Hotel Management

Descripción del empleo

Protea Hotels by Marriott in Pretoria, Gauteng, is seeking an Operations Manager to oversee hotel operations, drive efficiency, and lead cross-functional teams. The role requires strategic thinking, strong leadership, and a focus on guest satisfaction and profitability.

The position emphasizes shift work and weekends, with responsibility for maintaining brand standards and coordinating with department heads to meet financial and service goals.