Hotel Manager

Career Custodians; Cape Town; On-site; ZAR 900,000 - 1,100,000; Full time

Job summary

Camps Bay Retreat, part of Village N Life, seeks a Hotel Manager to lead daily operations, drive financial performance, and ensure exceptional guest experiences. The role requires strong Front Office, Reservations, and F&B expertise in a 4/5 star setting.

You will uphold the property’s high standards and guest-centric service. Candidates should have English proficiency, relevant hospitality qualifications, and a valid driver’s license.

Qualifications

• Grade 12 or equivalent.
• Professional level English (spoken and written).
• Driver’s license is required.
• Experience in a 4/5 star hotel is essential.
• Opera experience is essential.
• MS Office proficiency (Word/Excel/Outlook) is essential.

Responsibilities

• Lead daily hotel operations, financial performance, and overall success.
• Maintain exceptional guest experience for discerning guests.
• Oversee Front Office/Reservations and related procedures.

Skills

Front Office knowledge

Reservations knowledge

MS Office

Food & Beverage experience

Education

Hospitality diploma

Financial diploma

Tools

Opera PMS

MS Office

Job description

Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.

Who We’re Looking For:

Camps Bay Retreat is a hidden gem set against the backdrop of the Twelve Apostles Mountain Range and the Atlantic Ocean, offering a perfect blend of luxury and nature in the heart of Camps Bay. This boutique hotel is surrounded by expansive gardens, ancient trees, and flowing waterfalls, providing an oasis of calm.

What Is Required:

The Hotel Manager will lead the daily operations, financial performance, and overall success of our esteemed hotel. The ideal candidate will possess a strong understanding of our discerning, well-travelled, and contemporary guests, with a focus on delivering an exceptional guest experience. With a dedication to maintaining the highest standards, you will ensure that every guest’s stay is nothing short of extraordinary, embodying the excellence our property is known for

Minimum Requirements:

• Grade 12 or Equivalent
• Must speak, read, write and understand English at a professional level
• Computer literate level 2 minimum experience in Microsoft Office (Word, Excel, PowerPoint and Outlook in particular)
• Drivers’ license
• Financial Diploma (Advantageous)
• Previous experience in the same or similar position in a 4/5 star hotel
• Familiar with all duties and procedures in Front Office / Reservations Department
• MS Office (Word, Excel and Email) is essential
• Strong Food and Beverage experience
• Opera experience is essential

Ready to Join?

If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! and embark on a journey filled with excitement, growth, and endless possibilities.

Due to the large number of CV’s received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.