Hotel Debtors Clerk

The President Hotel; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A luxury hotel in Cape Town is seeking a detail-oriented Debtors Clerk to manage accounts receivable effectively. The suitable candidate should have 2-3 years of debtors experience in the hotel industry, possess strong financial skills, and proficiency in Opera PMS. This role involves ensuring accurate billing and liaising with clients. A Matric certificate is essential, with finance qualifications advantageous. Join a team dedicated to creating memorable experiences.

Qualifications

• Minimum 2-3 years' experience in debtors/accounts receivable, preferably in the hotel industry.
• Must possess strong Excel and financial reconciliation skills.
• Professional, detail-oriented, and deadline-driven.

Responsibilities

• Maintain accurate debtor accounts and issue timely billing.
• Liaise with guests, corporate clients, and travel agents regarding invoices.
• Prepare debtor reconciliations and allocate payments.

Skills

Attention to detail

Financial acumen

Negotiation skills

Problem-solving skills

Interpersonal skills

Education

Matric certificate (Grade 12)

Finance qualification or diploma

Tools

Opera PMS

Excel

Job description

We are seeking a detail-oriented and motivated Debtors Clerk to support the hotel's finance department by maintaining accurate debtor accounts and ensuring the efficient management of accounts receivable. The ideal candidate will have strong financial acumen, excellent attention to detail, and thrive in a fast-paced hospitality environment.

Experience & Requirements

• Minimum 2-3 years' experience in debtors/accounts receivable (hotel industry experience is essential)
• Matric certificate (Grade 12); finance qualification or diploma advantageous
• Proficiency in Opera PMS (essential)
• Strong Excel and financial reconciliation skills
• Excellent interpersonal, negotiation, and problem-solving skills
• Professional, detail-oriented, and deadline-driven
• South African citizen with a valid ID

Duties & Responsibilities

• Maintain accurate debtor accounts and issue timely billing
• Liaise with guests, corporate clients, and travel agents regarding invoices, statements, and queries
• Prepare debtor reconciliations, allocate payments, and generate age analysis reports
• Implement credit policies, monitor account limits, and escalate overdue accounts in line with hotel procedures
• Collaborate with Reservations, Front Office, and Events teams to ensure billing accuracy for accommodation, conferences, and banqueting
• Support internal and external audits to ensure compliance with financial controls and statutory requirements

Important Application Notes

• Must hold a valid South African ID
• Only candidates with relevant experience will be shortlisted
• Ensure your CV is 100% updated
• All applicants will attend a virtual introduction interview

About The Hotel

The President Hotel is on a journey to be recognised as a true luxury destination. Our purpose: to create and inspire memorable experiences. Our vision: to become Cape Town's most loved hotel. Set in the heart of Bantry Bay, between Cape Town's vibrant city life and the Atlantic Ocean, the hotel offers 349 stylish rooms, suites, and apartments, breathtaking views, a palm-lined infinity pool, world-class dining, and state-of-the-art conference and event venues.

We are committed to our Employment Equity Plan in all appointments.