HOD: Logistics

Boxer Superstores; Durban; On-site; ZAR 1,500,000 - 2,100,000; Full time

Job summary

Boxer Superstores is seeking an experienced HOD: Logistics to lead our supply chain operations in KwaZulu-Natal. You will oversee warehousing, distribution, transport planning, and cost control across the Distribution Centre network.

Reporting to the GM: Logistics, the role focuses on KPI delivery, efficiency improvements, and audit compliance, with extensive travel across sites as required.

Qualifications

• Requires a 3-year degree in supply chain, industrial engineering, or related field.
• 10+ years in logistics with 10–15 years in logistics leadership.
• Previous warehouse/ DC management experience essential.
• Experience with WMS, TMS, demand planning systems.
• Proficient in Microsoft Excel and MS Office.

Responsibilities

• Oversee Distribution Centre performance and drive KPI achievement.
• Manage transport rates, routing, and vehicle utilisation to meet cost targets.
• Control warehouse running costs and ensure budget adherence.
• Drive shrinkage and damages control to target levels (0.2%).
• Ensure OHS and business audit compliance across DCs.

Skills

Leadership

Strategic planning

WMS experience

TMS experience

Excel (Advanced)

MS Office

Cost control

Auditing

Security & safety

Travel flexibility

Education

3-year Degree in Supply Chain

Tools

HighJump

Job description

Job Description

HOD: Logistics – Supply Chain

Boxer Superstores is looking for an experienced HOD: Logistics to join our Supply Chain leadership team.

Reporting to the GM: Logistics, this senior management role is responsible for managing the operational aspects of warehousing and distribution, with accountability across Distribution Centre performance, transport costs, warehouse running costs, throughput, shrinkage and damages, and OHS and business audit compliance.

Duties And Responsibilities

Distribution Centre Performance

• Ensure fully functioning Warehouse Management Systems.
• Drive staff productivity across Distribution Centre operations.
• Manage daily operational performance to achieve required KPIs.
• Drive internal DC strike rate (available to pick) towards the required 99% target.
• Drive order-versus-delivery strike rate towards the required 90% target.

Transport Management

• Oversee the planning and routing of vehicles.
• Manage third-party transporter rates and utilisation.
• Oversee fixed fleet planning.
• Optimise vehicle utilisation.
• Manage transport costs against the divisional target of a maximum of 3%.

Warehouse Cost Management

• Manage staffing structures and associated warehouse costs.
• Oversee machinery, repairs and maintenance, building maintenance and sundry expenses.
• Manage rental costs associated with warehouse space.
• Establish productivity standards and maximum operational capabilities.
• Manage within-wall running costs against the required 2% target, excluding transport and Head Office costs.

Throughput & Facility Management

• Oversee full facility management.
• Drive achievement of budgeted throughput at budgeted expense across outbound pallets, value and cases.

Shrinkage & Damages

• Manage loss-control measures.
• Ensure adherence to required processes and procedures.
• Drive stock-count accuracy.
• Oversee security and internal product handling.
• Maintain combined shrinkage and damages below the required 0.2% target.

OHS & Business Audit Compliance

• Ensure Distribution Centres maintain standards set by the business.
• Drive successful audit outcomes.
• Ensure adherence to applicable laws and regulations.

Minimum Requirements

• 3-year Degree in Supply Chain, Industrial Engineering, BCom Logistics, or a related field
• More than 10 years’ experience, with 10–15 years’ experience within the logistics industry
• 10 years’ senior management experience
• Previous warehouse management / Distribution Centre management experience is essential
• Previous transport experience
• Experience working with Warehouse Management Systems (WMS)
• Knowledge of Transport Management Systems (TMS)
• Knowledge of demand planning systems
• Microsoft Office proficiency
• Advanced Microsoft Excel proficiency
• HighJump experience
• Valid driver’s licence
• Ability to travel extensively