Hire Specialist

University of Fort Hare; Durbanville; On-site; ZAR 179,000 - 257,000; Full time

Job summary

University of Fort Hare in Durbanville is seeking a dynamic Hire Specialist to be the face of the counter and lead daily front-line hire operations. The role offers clear long-term career advancement toward Assistant and Branch Management.

Responsibilities include driving revenue, servicing customers, managing the fleet, processing contracts, and mentoring junior staff. Must reside in or near Durbanville with valid driver's license and English/Afrikaans fluency.

Qualifications

• Matric (Grade 12) is required; a certificate/diploma in sales, business or logistics is advantageous.
• 2-3 years counter sales/hire experience in tool, plant or equipment hire is strongly advantageous.
• Must have a valid driver's license and be fully bilingual (English and Afrikaans).
• Strong technical/mechanical aptitude and proficiency with rental software are essential.

Responsibilities

• Drive hire revenue targets through counter sales and inquiries, and cross-sell add-ons and accessories.
• Build and maintain relationships with trade accounts and customers.
• Track equipment availability and liaise with workshop for repairs.
• Process hire contracts, verify IDs/deposits, and manage POS invoicing.
• Support, guide, and mentor junior counter staff.
• Ensure cash handling accuracy and follow up on outstanding invoices.
• Adhere to health and safety PPE protocols.

Skills

Customer focus

Technical aptitude

POS/rental software

Problem solving under pressure

Driver's license

Bilingual English/Afrikaans

MS Office

Education

Matric (Grade 12)

Sales/Business/Logistics certificate/diploma

Tools

POS system

MS Office

Job description

A well-established equipment hire branch in Durbanville is looking for a dynamic, customer-focused Hire Specialist to be the face of the counter and lead daily front-line hire operations. This role offers clear long-term career advancement toward Assistant and Branch Management.

Requirements:

• Matric (Grade 12)
• Relevant certificate/diploma in sales, business or logistics is advantageous (will be an advantageous)
• Minimum 2-3 years’ counter sales/hire experience (tool, plant, or equipment hire industry experience is strongly advantageous)
• Valid Driver’s License
• Fully Bilingual (English and Afrikaans)
• Strong technical/mechanical aptitude, point-of-sale/rental software proficiency, and solid problem-solving abilities under pressure
• Must reside in Durbanville or nearby surrounding areas

Requirements:

• Matric (Grade 12)
• Relevant certificate/diploma in sales, business or logistics is advantageous (will be an advantageous)
• Minimum 2-3 years’ counter sales/hire experience (tool, plant, or equipment hire industry experience is strongly advantageous)
• Valid Driver’s License
• Fully Bilingual (English and Afrikaans)
• Strong technical/mechanical aptitude, point-of-sale/rental software proficiency, and solid problem-solving abilities under pressure
• Computer literacy(MS Office)
• Must reside in Durbanville or nearby surrounding areas

Duties will include, but not limited to:

• Counter Sales and Revenue: Drive hire revenue targets, handle walk-in/telephone inquiries, and cross-sell add-ons, damage waivers, and accessories .
• Customer Service and Retention: Build lasting relationships with trade accounts, assist clients with equipment selection, and maintain excellent service standards .
• Fleet and Equipment Management: Track equipment availability/utilization, inspect incoming returns for damage, and liaise with the workshop for repairs .
• Contracts and Compliance Accuracy: Accurately process hire contracts, verify client identification/deposits, manage POS invoicing, and handle daily cash-ups .
• Team Leadership: Support, guide, and mentor junior counter staff
• Stock and Cash Handling: Maintain a cash-up accuracy rate, follow up with debtor/outstanding invoices
• Health and Safety Compliance: Adhere to PPE and safe-handling protocols

Working Hours:

Mon – Fri: 07:00 – 17:00
Alternating Saturdays: 07:30 – 12:00

In return a competitive salary is on offer