Hire Desk Trader

Eazi Access Group; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Eazi Access Group in Durban seeks an experienced administrator to maximise revenue by converting calls into orders and following up with customers. The role involves handling the internal sales function, order processing, and ensuring top-notch customer service.

The candidate should have 3–5 years in hire desk, call centre, sales or administrative roles, and be proficient with D365. This position reports to the Admin Supervisor and is based on-site in Durban.

Qualifications

• Grade 12 or equivalent.
• 3–5 years in hire desk, call centre, sales or administration.
• Experience with customer satisfaction metrics.
• D365 experience.

Responsibilities

• Maximise revenue by turning every call into an order with follow-up.
• Ensure accurate administration and processing of orders while delivering excellent customer service.

Education

Grade 12

Tools

D365 Experience

Job description

Location: Durban

Reports to: Admin Supervisor

Closing Date: Oct 16, 2026

Purpose of Position

• To maximise revenue by turning every call received into an order, including continuous communication and follow-up with all customers. - To be responsible for the internal sales function, including thecorrect administration and processing of orders whilst ensuring excellent customer service.

Qualifications

• Grade 12

Experience

• D365 Experience
• 3-5 years Hire Desk, Call Centre, Sales, and Administration experience.
• Experience in working with customer satisfaction & index systems.

Key Responsibilities

Knowledge Requirement

Notes

• Should you not meet the minimum requirements, kindly consider your application unsuccessful.