High-Impact Appointment Setter & Lead Manager

Insideoutva; South Africa; On-site; ZAR 161,230 - 184,263; Full time

Job summary

Insideoutva in South Africa / LATAM markets is seeking a full-time Appointment Setter & Lead Management Specialist to handle inbound lead follow up, schedule on-site appointments for the sales team, and maintain a clean lead pipeline using Go High Level CRM. You will perform high-volume outbound calls, respond to inquiries quickly, qualify prospects, and coordinate with field representatives.

The role includes performance-based bonuses and strong growth potential in a fast-growing residential

Qualifications

• Experience in appointment setting, sales, SDR, call center, or lead generation roles.
• Strong phone communication and objection handling skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Reliable internet connection and quiet work environment.
• Very neutral English accent required.

Responsibilities

• Respond quickly to inbound Facebook and marketing generated leads.
• Make outbound calls to follow up with leads throughout the day.
• Qualify potential customers based on provided criteria.
• Schedule on site appointments for the sales team.
• Maintain consistent communication with leads to maximize conversion rates.
• Use persistence and follow up strategies to re engage older leads in the pipeline.
• Manage and update lead information inside Go High Level CRM.
• Track lead activity, follow up attempts, and appointment statuses.
• Ensure accurate documentation of customer interactions and appointment details.
• Organize lead pipelines and maintain workflow efficiency.
• Coordinate appointment schedules with field sales representatives.
• Dispatch sales representatives for scheduled on site visits.
• Assist with administrative tasks during slower lead flow periods.
• Support operational organization and communication between teams.
• Prepare and organize templated customer estimates for the sales closer using pre established formats and processes.
• Ensure estimates are accurate, properly formatted, and ready for the sales team to present to clients.
• Support the closer by maintaining organized documentation and administrative preparation for appointments.

Skills

Very neutral English accent

Appointment setting experience

Sales / SDR / call center experience

Strong phone communication

CRM experience

Multitasking and organization

Reliable internet and quiet workspace

Tools

Go High Level CRM

Job description

Insideoutva in South Africa / LATAM markets is seeking a full-time Appointment Setter & Lead Management Specialist to handle inbound lead follow up, schedule on-site appointments for the sales team, and maintain a clean lead pipeline using Go High Level CRM. You will perform high-volume outbound calls, respond to inquiries quickly, qualify prospects, and coordinate with field representatives.

The role includes performance-based bonuses and strong growth potential in a fast-growing residential