Heritage Tour Guide | Cape Town & Visitor Experience

City Sightseeing South Africa (Pty) Ltd; South Africa; Remote; ZAR 201,000 - 357,000; Full time

Benefits offered by this job

Performance incentives

Training programs

Travel allowances

Medical aid

Annual leave

Career advancement

Tourism discounts

Professional development

Job summary

City Sightseeing South Africa (Pty) Ltd is hiring a Tour Guide in Cape Town to deliver engaging heritage and cultural tours for domestic and international visitors.

You will provide destination information, manage itineraries, and ensure high standards of customer service while showcasing local attractions and landmarks. A relevant tourism diploma and occasionally accredited certification are preferred.

Qualifications

• Diploma or Degree in Tourism Management, Hospitality Management, Travel & Tourism, History, Cultural Studies, or related field.
• Accredited Tourist Guide certification preferred.
• Valid South African Tourist Guide registration where applicable.
• Additional language skills are highly advantageous.

Responsibilities

• Conduct guided city, cultural, and heritage tours.
• Provide accurate historical, cultural, and environmental information.
• Welcome and assist local and international visitors.
• Deliver engaging presentations throughout guided excursions.
• Coordinate tour schedules and visitor itineraries.
• Ensure visitor safety and compliance with tourism regulations.
• Handle guest inquiries and provide travel recommendations.
• Promote local attractions and tourism experiences.
• Maintain excellent customer service standards.
• Support tourism marketing and visitor engagement initiatives.
• Manage tour documentation and attendance records.
• Collaborate with tourism partners and hospitality providers.

Skills

Tour Guiding

Public Speaking

Customer Service

Hospitality Operations

Visitor Experience

Education

Diploma/Degree in Tourism

Job description

City Sightseeing South Africa (Pty) Ltd is hiring a Tour Guide in Cape Town to deliver engaging heritage and cultural tours for domestic and international visitors.

You will provide destination information, manage itineraries, and ensure high standards of customer service while showcasing local attractions and landmarks. A relevant tourism diploma and occasionally accredited certification are preferred.