PRACTICE MANAGER

Work Africa; East London; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Work Africa in East London is seeking a driven Practice Manager to oversee the daily operations of a specialist medical practice, with a strong focus on numerical accuracy, efficiency and patient care.

You will lead administrative, financial and operational processes, monitor performance, drive growth opportunities and help transition the practice to a paperless, technology‑driven environment using modern management systems.

Qualifications

• Previous experience in Practice Management, Medical Administration or a similar management role is essential.
• Strong mathematical, numerical and analytical skills with excellent attention to detail.
• Technologically savvy, with strong computer skills and the ability to adapt to digital/paperless systems.
• Excellent organisational, administrative and communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Manage the day-to-day operations and administration of the specialist practice.
• Ensure efficient, professional and compliant practice operations.
• Oversee administrative, financial and operational processes.
• Monitor performance and identify opportunities for growth and improvement.
• Support business growth and enhance the patient experience.
• Lead and support staff, promoting teamwork, accountability and high performance.
• Handle patient queries and resolve issues professionally.
• Liaise with medical professionals, staff, suppliers and stakeholders.
• Assist with invoicing, reporting, reconciliations and financial administration.
• Drive the transition to a paperless, technology-driven practice.
• Effectively utilise practice management systems and digital platforms.
• Identify inefficiencies and implement practical solutions.
• Take initiative, solve problems and confidently manage unexpected challenges.
• Maintain accurate, efficient and streamlined administrative processes.

Skills

Numerical skills

Organizational skills

Team leadership

Communication

Tech-savvy

Problem solving

Tools

Practice management software

Digital platforms

Invoicing software

Job description

PRACTICE MANAGER / EAST LONDON

Our client in the medical industry is seeking a driven, organised and numerically strong Practice Manager to oversee the day-to-day operations and support the continued growth of the practice. The ideal candidate will be highly confident with numbers, tech-savvy, solutions-driven and passionate about the medical industry. A proactive, hands-on individual who takes initiative, solves problems and gets things done.

Minimum Requirements

• Previous experience in Practice Management, Medical Administration or a similar management role is essential.

• Strong mathematical, numerical and analytical skills with excellent attention to detail.

• Technologically savvy, with strong computer skills and the ability to adapt to digital/paperless systems.

• Excellent organisational, administrative and communication skills.

• Ability to work independently and as part of a team.

• Strong problem-solving skills, initiative and ability to think on your feet.

• Professional, confident and patient-focused.

• Commercially minded, with a focus on growth and efficiency.

• Passionate about the medical industry and eager to learn, develop and grow.

Key Responsibilities

• Manage the day-to-day operations and administration of the specialist practice.

• Ensure efficient, professional and compliant practice operations.

• Oversee administrative, financial and operational processes.

• Monitor performance and identify opportunities for growth and improvement.

• Support business growth and enhance the patient experience.

• Lead and support staff, promoting teamwork, accountability and high performance.

• Handle patient queries and resolve issues professionally.

• Liaise with medical professionals, staff, suppliers and stakeholders.

• Assist with invoicing, reporting, reconciliations and financial administration.

• Drive the transition to a paperless, technology-driven practice.

• Effectively utilise practice management systems and digital platforms.

• Identify inefficiencies and implement practical solutions.

• Take initiative, solve problems and confidently manage unexpected challenges.

• Maintain accurate, efficient and streamlined administrative processes.

Salary – Negotiable based on experience

Undertakings – Criminal & Credit check