Healthcare Admissions & Discharge Coordinator

Mediclinic International; Bethlehem; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Mediclinic Hoogland in Bethlehem, South Africa, is seeking a receptionist to assist patients with admissions and discharges in a professional manner, helping to prevent operational and financial risks while exceeding client expectations.

The role requires Grade 12 or equivalent education, experience in reception within a private healthcare setting is preferred, and familiarity with AS400 patient administration systems, ICD/CPT codes, and medical aid procedures. On-site, permanent position.

Qualifications

• Essential education: Grade 12 or equivalent.
• Desired education: None.
• Essential minimum experience: None.
• Desired experience: Reception administration experience; Private healthcare facility experience.

Responsibilities

• Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure.
• Identify and prevent financial risks by adhering to policies and procedures.
• Ensure an effective discharge process as per the Patient Administration Manual.

Skills

Debtpack Enquiry

Admission processes

Bed functions

Discharge processes

Anatomy terminology

Switchboard systems

Patient confidentiality

Cash handling

Blacklisted patients

Bed overrides

ICD codes

CPT codes

Medical Aid Schemes

WCA processes

Financial risks awareness

Education

Grade 12 or equivalent

Tools

AS400

Job description

Mediclinic Hoogland in Bethlehem, South Africa, is seeking a receptionist to assist patients with admissions and discharges in a professional manner, helping to prevent operational and financial risks while exceeding client expectations.

The role requires Grade 12 or equivalent education, experience in reception within a private healthcare setting is preferred, and familiarity with AS400 patient administration systems, ICD/CPT codes, and medical aid procedures. On-site, permanent position.