Healthcare Admin Controller & Collections Specialist

netcare; Pretoria; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Netcare invites you to be part of our journey. We are a value driven organisation committed to professional service and patient-centred care across primary healthcare.

As the Admin Controller, you will act as a Brand Ambassador, delivering accurate administration, managing overdue accounts, and ensuring timely journals and reconciliations in line with Netcare policies. You will communicate effectively with patients, providers, and internal teams to minimize financial exposure.

Qualifications

• Experience in customer-facing admin and debt collection.
• Ability to interpret data and generate reports.
• Adherence to POPIA and company policies.
• Professional and respectful communication with patients and staff.

Responsibilities

• Update reconciliations in transit and provide provider updates to finance.
• Transfer unpaid medical scheme balances to patient liability.
• Prepare and submit journals for authorisation and ensure timely posting.
• Handle patient and medical scheme enquiries professionally.
• Monitor debtor days and daily collections.
• Distribute monthly statements and manage payment arrangements.
• Ensure compliance with POPIA and audit standards.
• Maintain patient confidentiality at all times.

Skills

Communication

Customer service

Data interpretation

Debt collections

Job description

Netcare invites you to be part of our journey. We are a value driven organisation committed to professional service and patient-centred care across primary healthcare.

As the Admin Controller, you will act as a Brand Ambassador, delivering accurate administration, managing overdue accounts, and ensuring timely journals and reconciliations in line with Netcare policies. You will communicate effectively with patients, providers, and internal teams to minimize financial exposure.