Credit Controller

Mediclinic; Johannesburg; On-site; ZAR 201,000 - 312,000; Full time

Job summary

Mediclinic is seeking a diligent Debt Collection Specialist to minimise financial risk and maximise recovery of outstanding debts across hospital services. The role focuses on patient accounts, funders and internal controls, operating within standard credit practices.

You will collaborate with finance and clinical teams to ensure timely collections, accurate reconciliations, and adherence to relevant legislation and policies. Experience in private healthcare environments is advantageous.

Qualifications

• Grade 12 education is essential.
• Experience in debt collection is required.
• Two–three years in a debt collection environment is preferred.
• Exposure to a private hospital environment is desirable.
• Knowledge of funder contracts and related regulations.
• Computer literacy with Microsoft Office.
• Familiarity with AS400 and Debtpack Enterprise Systems.
• Understanding of relevant debt collection legislation.
• Understanding patient administration policies.
• Ability to reconcile financial transactions.

Responsibilities

• Manage and address financial risk.
• Collect outstanding debt within set benchmarks.
• Ensure effective utilization of resources to achieve efficiency.

Skills

Debt collection

Credit control

Microsoft Office

AS400

EDI processes

Funder contracts

Debt collection policies

Legislation awareness

Connect

Debtpack Enterprise Systems

Financial reconciliation

Education

Grade 12

Tools

Connect

AS400

Debtpack Enterprise Systems

Job description

Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates.

The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.

MAIN PURPOSE OF JOB

To minimise the financial risk of the organisation proactively and ensuring maximum collection of outstanding debt.

KEY RESPONSIBILITY AREAS

• Manage and address financial risk
• Collect outstanding debt within the set benchmark
• Ensure effective utilisation of available resources to achieve optimal efficiencies

Required Education

ESSENTIAL EDUCATION

• Grade 12

Required Experience

ESSENTIAL MINIMUM EXPERIENCE

• Debt collection experience

Desired Experience

• Two-three years' experience in a debt collection environment
• Exposure to private hospital environment

Required Job Skills And Knowledge

• Knowledge of rules and regulations regarding funder contracts, and the application thereof
• Computer literacy (Microsoft Office)
• Patient Administration policies and procedures
• Sound Financial knowledge (e.g. reconciliations, debits and credits, adjustment journals, etc.)
• Medical Aid requirements
• Related Patient Admin programs on the AS400 system
• Render and EDI processes, Follow-up for all financial classes, Unclaimed Overpayments and Bad Debt processes
• Credit control
• Debt collection policies, procedures and legislation
• Relevant computer software packages (including Microsoft Office Packages, Connect, AS400 and Debtpack Enterprise Systems)
• Relevant aspects of legislation w.r.t Debt collection environment (e.g. National Credit Act; Consumer Protection Act, Workman’s Compensation Act, etc.)