Health Zone Consultant

Clicks Group Limited

Bellville

Sur place

ZAR 180 000 - 260 000

Plein temps

Il y a 6 jours

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Résumé du poste

Unicare 24 Hour Pharmacy in Bellville, part of the Clicks Group, seeks a Health Zone Consultant with passion for customer service. You will offer knowledge on healthcare, nutrition and supplements to maximise sales and build loyalty.

Responsibilities include providing tailored product recommendations, ensuring stock availability, and working with pharmacists to deliver top-tier service while upholding hygiene and store standards.

Qualifications

Essential: 2–3 years in a complementary health or wellness retail role.
Strong knowledge of supplements, herbal and natural remedies.
Good communication and customer interaction skills.

Responsabilités

Deliver exceptional customer service through knowledge and proactive service.
Consult with customers and provide suitable health and nutrition advice.
Drive sales through upselling and product recommendations in line with targets.
Maintain stock and merchandising standards to ensure great in-store visibility.
Collaborate with pharmacists and staff to ensure top-tier service.

Connaissances

Health product knowledge

Retail operations

Communication skills

Formation

Matric

Natural Health/Nutrition qualification

Description du poste

Listing reference: click_027692

Listing status: Online

Apply by: 28 October 2026

Position summary

Industry: Pharmaceutical Sector

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Unicare is currently seeking to appoint a Health Zone Consultant that is passionate about customer service. The role will be based at Unicare 24 Hour Pharmacy in Bellville and will report to the Assistant Floor Manager.

Purpose:

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Job Objectives:

To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
To consult with customers and provide suitable advice on healthcare, nutrition, herbal remedies and homeopathic remedies.
To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
Provide tailored product recommendations based on individual needs and health concerns.
To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
To prevent wastage in own area by adhering to stock rotation principles.
To prevent stock losses by following all risk management policies and principles.
To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
To assist in product merchandising by following the merchandising guidelines and procedures.
To adhere to all store standard operating procedures.
To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.
Work collaboratively with pharmacists and retail staff to ensure top-tier customer service

Job Related Skills and Knowledge

Basic health, fitness and supplements product knowledge
Basic knowledge of retail store operations principles (stock management, merchandising, risk management)
Good communication and interaction skills

Job Experience:

Essential: Minimum 2–3 years’ experience in a complementary health or wellness role (retail experience advantages)
Strong product knowledge of supplements, herbal and natural remedies

Education: