Head of Luxury Lodge Operations (Live-In)

Kendrick Recruitment; Vaalwater; On-site; ZAR 446,000 - 513,000; Full time

Benefits offered by this job

Live-in accommodation

Job summary

Kendrick Recruitment is seeking an experienced Operations Manager to lead a luxury lodge in Vaalwater, Limpopo. The role requires hands-on leadership across all departments to deliver exceptional guest experiences and manage budgets.

The position offers a live-in arrangement and a monthly salary of R40,000, with responsibilities spanning front-of-house, F&B, housekeeping, maintenance and more. You will drive SOPs and staff performance while ensuring safety standards.

Qualifications

• Previous experience in an Operations Manager or senior lodge management position within a luxury hospitality environment.
• Strong understanding of all lodge operational departments.
• Excellent leadership and people management skills.
• Strong financial management, budgeting and administrative abilities.
• Exceptional organisational skills and attention to detail.
• Hands-on management approach with the ability to lead by example.
• Excellent communication and problem-solving skills.
• Ability to work under pressure and manage multiple priorities.
• A genuine passion for hospitality and delivering exceptional guest experiences.

Responsibilities

• Oversee the daily operations of the lodge, ensuring smooth and efficient running across all departments.
• Manage and support departmental heads, ensuring operational standards are consistently maintained.
• Monitor guest satisfaction and ensure exceptional service delivery.
• Oversee front-of-house, housekeeping, food and beverage, maintenance and general lodge operations.
• Recruit, train, manage and motivate staff, promoting a positive and professional working environment.
• Monitor operational budgets, control costs and ensure effective resource management.
• Implement and maintain standard operating procedures across all departments.
• Handle guest complaints and operational challenges professionally and efficiently.
• Conduct regular inspections to ensure the lodge maintains excellent standards of presentation, cleanliness and service.
• Ensure compliance with health and safety regulations and company policies.
• Work closely with senior management to identify opportunities for operational improvements.
• Maintain strong relationships with suppliers and service providers.

Skills

Leadership

Financial management

Operations knowledge

Guest experience

Communication

Problem solving

Staff development

Multi-priority handling

Job description

Kendrick Recruitment is seeking an experienced Operations Manager to lead a luxury lodge in Vaalwater, Limpopo. The role requires hands-on leadership across all departments to deliver exceptional guest experiences and manage budgets.

The position offers a live-in arrangement and a monthly salary of R40,000, with responsibilities spanning front-of-house, F&B, housekeeping, maintenance and more. You will drive SOPs and staff performance while ensuring safety standards.