Head of Field Operations, Fibre Networks

Durpro Workforce Solutions; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Durpro Workforce Solutions is seeking an experienced Operations Manager to oversee field operations in the Western Cape. You will direct Project Managers and lead multi-disciplinary teams across FTTH/FTTX installations, splicing, maintenance, link builds and civils, ensuring delivery on time, within budget and to operator standards.

You will drive productivity, manage rosters, troubleshoot cross-department blockers and ensure strict HSE and quality governance on all sites, while maintaining

Qualifications

• Matric with a relevant Diploma or qualification in Telecommunications, Project Management, Operations or Engineering is advantageous.
• Minimum 5 years in fibre/telecommunications field operations, with 2–3 years in a supervisory or management role.
• Sound working knowledge of FTTH/FTTX installation, splicing, OTDR/light‑level testing, link builds and civils.
• Practical exposure to operator environments and standards (VUMA, DFA, Octotel, Telkom, Vodacom) preferred.

Responsibilities

• Oversee Project Managers and hold them accountable for their departments.
• Coordinate field operations across FTTH/FTTX installations, splicing, maintenance, link builds and civils.
• Lead workforce management, rosters, training and performance reviews across crews.
• Manage fleet, tools, asset control and cost efficiency with compliance.
• Liaise with operator partners and manage work-order intake, progress, and client SLA close-out.
• Ensure health & safety, PPE, permits and quality compliance across sites.
• Produce daily, weekly and monthly operational reports and assist invoicing with documented work.

Skills

Leadership

Team management

Project management

Communication

Problem solving

Education

Matric

Diploma in Telecom/PM/Engineering

Tools

Microsoft Excel

Reporting tools

Dashboards

Job description

Durpro Workforce Solutions is seeking an experienced Operations Manager to oversee field operations in the Western Cape. You will direct Project Managers and lead multi-disciplinary teams across FTTH/FTTX installations, splicing, maintenance, link builds and civils, ensuring delivery on time, within budget and to operator standards.

You will drive productivity, manage rosters, troubleshoot cross-department blockers and ensure strict HSE and quality governance on all sites, while maintaining