Head of Commissions Administration & Compliance

AVBOB Group; Gauteng; On-site; ZAR 300,000 - 420,000; Full time

Job summary

AVBOB Group in Gauteng is seeking a Head Clerk to lead the Commissions Administration department. The role ensures accurate, timely and compliant processing, reconciliation and payment of commissions, while overseeing operational controls and resolving complex queries.

You will support system enhancements, UAT testing and process improvements, coach the team, and maintain strong stakeholder relationships to deliver service excellence.

Responsibilities

• Oversee end-to-end commission processing and payments.
• Manage commission calculations, reconciliations, adjustments, and exception reporting.
• Resolve complex commission-related queries and stakeholder issues.
• Ensure compliance with policies, legislation, and internal controls.
• Support system enhancements, UAT testing, and process improvement initiatives.
• Lead, coach, and develop the Commissions Administration team.
• Ensure compliance with commission policies, legislation, contractual agreements, and internal procedures.
• Monitor controls relating to commission calculation, approval, and payment processes.
• Identify operational risks and recommend corrective actions.
• Provide professional support to internal and external stakeholders.

Job description

AVBOB Group in Gauteng is seeking a Head Clerk to lead the Commissions Administration department. The role ensures accurate, timely and compliant processing, reconciliation and payment of commissions, while overseeing operational controls and resolving complex queries.

You will support system enhancements, UAT testing and process improvements, coach the team, and maintain strong stakeholder relationships to deliver service excellence.