Hands-On Warehouse Manager — OTIF & Stock Control

Bright City Talent; Johannesburg; On-site; ZAR 450,000 - 600,000; Full time

Job summary

Bright City Talent is seeking a hands-on Warehouse Manager to lead a high-volume operation, ensuring accurate receiving, stock control and timely dispatch to customers. You will drive productivity, mentor staff and maintain KPIs to deliver OTIF performance on a day-to-day basis.

The role requires 5+ years in warehouse management within FMCG/retail distributions, strong leadership and ERP/WMS experience, with a valid forklift certification preferred.

Qualifications

• Experience in a high volume, high SKU warehouse environment.
• At least 5 years' warehouse management experience.
• Experience in FMCG/retail distribution and hardware or manufacturing sectors.
• Experience supplying major retail customers from supplier side.
• Strong finished-goods, picking, packing and dispatch experience.
• Proven inventory accuracy and stock control responsibility.
• Experience with warehouse KPIs such as stock accuracy, pick rates, OTIF and labour productivity.
• Strong people-management and performance-management experience.
• Experience with an ERP/WMS system; Syspro advantageous.

Responsibilities

• Taking ownership of finished goods and raw material warehouse operations.
• Ensuring accurate receiving, put-away, binning, stock movements and system transactions.
• Driving stock accuracy through cycle counts, stock takes and variance investigations.
• Managing the picking, packing and staging of customer orders.
• Ensuring orders are ready for dispatch within required customer timeframes.
• Driving OTIF performance and improving warehouse cycle times.
• Planning and prioritising picking according to daily dispatch requirements and customer commitments.
• Managing warehouse labour, attendance, overtime, shifts and productivity.
• Leading and developing warehouse team leaders and operational staff.
• Setting clear expectations around productivity, accuracy, conduct and performance.
• Identifying bottlenecks and continuously improving warehouse layout, slotting and workflow.
• Ensuring finished goods move efficiently from Production into the warehouse and system.
• Using warehouse KPIs to identify issues and drive measurable improvement.
• Maintaining strong housekeeping, 5S and health & safety standards.

Skills

People management

Leadership

Stock control

OTIF

Warehouse KPIs

Customer service

Problem solving

Team leadership

Education

Matric

Logistics/Operations qualification

Tools

ERP/WMS systems

Syspro

Forklift/MHE

Job description

Bright City Talent is seeking a hands-on Warehouse Manager to lead a high-volume operation, ensuring accurate receiving, stock control and timely dispatch to customers. You will drive productivity, mentor staff and maintain KPIs to deliver OTIF performance on a day-to-day basis.

The role requires 5+ years in warehouse management within FMCG/retail distributions, strong leadership and ERP/WMS experience, with a valid forklift certification preferred.