Gym Operations Supervisor

Placements24; Johannesburg; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Free gym membership

Career advancement

Team-building & development

Job summary

Placements24 seeks a proactive Gym Operations Supervisor to manage Randburg fitness facility operations, oversee staff, ensure cleanliness and safety, and deliver exceptional member service. The role focuses on leadership, staff development, and maintaining high standards within Gauteng’s vibrant fitness community.

You will supervise scheduling, manage member inquiries, handle equipment maintenance, and help promote gym services and memberships while maintaining detailed records.

Qualifications

• Experience in gym or fitness facility operations management.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Knowledge of fitness equipment maintenance and safety standards.
• Ability to work flexible hours, including weekends.
• Certification in fitness or related field is advantageous.

Responsibilities

• Supervise gym staff, including scheduling, training, and performance management.
• Ensure the facility is clean, safe, and well-maintained at all times.
• Manage member inquiries, feedback, and issue resolution to ensure satisfaction.
• Oversee inventory of gym supplies and equipment, arranging for repairs or replacements.
• Implement and enforce gym policies and procedures.
• Assist in developing and promoting gym services and membership drives.
• Maintain accurate operational records and reports.

Skills

Leadership

Customer service

Communication

Fitness equipment maintenance

Safety standards

Education

Certification in fitness or related field

Job description

About the Role

Our client is looking for a proactive and customer-focused Gym Operations Supervisor to manage the day-to-day functioning of their fitness facility in Randburg . This role involves overseeing staff, ensuring facility cleanliness and maintenance, and maintaining high standards of member service. You will play a key part in creating a welcoming and effective environment for members to achieve their fitness goals. This position requires strong leadership abilities and a passion for the fitness industry within the vibrant Gauteng community.

Key Responsibilities

• Supervise gym staff, including scheduling, training, and performance management.
• Ensure the facility is clean, safe, and well-maintained at all times.
• Manage member inquiries, feedback, and issue resolution to ensure satisfaction.
• Oversee inventory of gym supplies and equipment, arranging for repairs or replacements.
• Implement and enforce gym policies and procedures.
• Assist in developing and promoting gym services and membership drives.
• Maintain accurate operational records and reports.

Requirements

• Previous experience in gym or fitness facility operations management.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Knowledge of fitness equipment maintenance and safety standards.
• Ability to work flexible hours, including weekends.
• Certification in fitness or a related field is advantageous.

Benefits

• Competitive salary and potential for performance bonuses.
• Free gym membership and access to fitness facilities.
• Opportunities for career advancement within the fitness industry.
• Supportive work environment with a focus on health and wellness.
• Team-building activities and professional development opportunities.