Fitness Centre Supervisor

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 280,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Complimentary gym membership

Education and development support

Vibrant health-focused community

Job summary

Placements24 is seeking a proactive Fitness Centre Supervisor for our Nelspruit facility in Mpumalanga. You will oversee daily operations, lead a team of fitness professionals, and ensure equipment is well-maintained to deliver exceptional member experiences.

The role blends onsite supervision with potential remote administrative tasks, offering growth in a dynamic Leisure & Sports environment in Nelspruit.

Qualifications

• Qualification in Fitness Training or Sports Science or related field.
• Experience in supervising or leading a team in a fitness centre.
• Certifications in group fitness or personal training preferred.

Responsibilities

• Supervise day-to-day fitness centre operations and ensure a safe, welcoming environment.
• Lead, mentor, and train fitness instructors and centre staff.
• Maintain equipment and coordinate repairs as needed.
• Assist members with queries and proper equipment usage guidance.
• Monitor gym floor activity and enforce club rules for safety.
• Contribute to fitness programs and member challenges.
• Address member feedback promptly and professionally.
• Assist with membership sales, renewals, and engagement initiatives.
• Maintain records of staff schedules, equipment checks, and interactions.

Skills

Leadership

Customer service

Staff training

Fitness knowledge

Safety protocols

Communication

Team motivation

Organizational skills

Education

Fitness or Sports Science qualification

Tools

Basic computer skills

Job description

About the Role

Our client, a leading provider in the Leisure & Sports sector, is looking for a proactive and experienced Fitness Centre Supervisor to manage daily operations at their state-of-the-art facility in Nelspruit, Mpumalanga. This role is ideal for an individual passionate about fitness and dedicated to providing exceptional member experiences. You will be responsible for overseeing the fitness floor, leading a team of fitness professionals, ensuring equipment maintenance, and driving member satisfaction. This position offers a great opportunity to develop your leadership skills within a supportive and growing organization. The role requires a blend of on-site supervision and potential for remote administrative tasks.

Key Responsibilities

• Supervise the day-to-day operations of the fitness centre, ensuring a safe and welcoming environment.
• Lead, train, and mentor fitness instructors and other centre staff.
• Ensure all fitness equipment is well-maintained, clean, and operational; coordinate repairs as needed.
• Assist members with fitness-related queries and provide guidance on using equipment effectively.
• Monitor gym floor activity, enforcing club rules and ensuring member safety.
• Contribute to the development and delivery of fitness programs and challenges.
• Handle member feedback and resolve issues promptly and professionally.
• Assist with membership sales, renewals, and member engagement initiatives.
• Maintain accurate records of staff schedules, equipment checks, and member interactions.

Requirements

• Relevant qualification in Fitness Training, Sports Science, or a related field.
• Minimum of 3 years of experience in the fitness industry, with at least 1 year in a supervisory or leadership role.
• Certifications in group fitness instruction or personal training are highly desirable.
• Strong knowledge of fitness equipment, exercise principles, and safety protocols.
• Excellent leadership, communication, and customer service skills.
• Ability to manage and motivate a team effectively.
• Good organizational and time management skills.
• Proficiency in basic computer applications.
• Must be located in or able to commute reliably to Nelspruit, Mpumalanga.

Benefits

• Competitive salary based on experience and qualifications.
• Hybrid work model allowing for flexibility.
• Complimentary gym membership and discounts on centre services.
• Opportunities for continuing education and professional development.
• Be part of a vibrant and health-focused community in Nelspruit.
• Supportive team environment within the Leisure & Sports sector.