Gym Operations Leader | Grow Membership & Member Experience

Placements24; Gauteng; On-site; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives and bonuses

Health insurance

Job summary

Placements24 is seeking an experienced Gym Operations Manager for a popular leisure facility in Tembisa. You will oversee daily operations, supervise staff, drive member satisfaction, and implement initiatives to boost profitability.

Responsibilities include leading fitness professionals and reception, managing memberships, scheduling, budgeting, and ensuring safety and regulatory compliance. A strong leadership mindset and fitness industry passion are essential for success in this role.

Qualifications

• 3–5 years of gym or fitness facility management experience.
• Proven track record in staff management, sales, and operational efficiency.
• Strong leadership, communication, and problem-solving abilities.
• Bachelor's degree preferred in related field.

Responsibilities

• Manage and lead a team of fitness professionals, receptionists, and maintenance staff.
• Oversee gym operations including membership sales, class scheduling, and maintenance.
• Develop strategies to increase membership retention and acquisition.
• Ensure high member satisfaction through service and facility upkeep.
• Manage budgets, control expenses and drive revenue through services and promotions.
• Ensure compliance with health, safety and regulatory requirements.

Skills

Leadership

Staff management

Sales

Operations management

Customer service

Communication

Problem-solving

Education

Bachelor's degree in Business Administration, Sports Management, or related field

Tools

Gym management software

MS Office Suite

Job description

Placements24 is seeking an experienced Gym Operations Manager for a popular leisure facility in Tembisa. You will oversee daily operations, supervise staff, drive member satisfaction, and implement initiatives to boost profitability.

Responsibilities include leading fitness professionals and reception, managing memberships, scheduling, budgeting, and ensuring safety and regulatory compliance. A strong leadership mindset and fitness industry passion are essential for success in this role.