Gym Manager

Placements24; Sandton; On-site; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Gym membership

Professional development

Health benefits

Paid time off

Prestigious location

Job summary

Placements24 in Sandton seeks a results-driven Gym Manager to oversee all aspects of gym operations, from staff leadership to member services and sales. The role drives membership growth, ensures operational efficiency, and maintains the premium brand reputation of the facility.

The ideal candidate has strong leadership, fitness industry knowledge, and a passion for delivering an extraordinary member experience.

Qualifications

• Proven leadership and staff-management capabilities in a fitness/gym setting.
• Strong knowledge of sales, marketing and revenue generation for membership growth.
• Excellent communication and interpersonal skills with a customer-centric approach.

Responsibilities

• Oversee day-to-day gym operations and member experience.
• Lead, train and motivate frontline and PT staff.
• Develop and execute sales/marketing plans to grow memberships.
• Manage budgets, expenses and target revenue performance.
• Ensure equipment safety and maintenance across the facility.
• Plan diverse class schedules and optimize programming.
• Handle member inquiries and feedback professionally.

Skills

Leadership

Staff Management

Sales & Marketing

Customer Service

Budgeting

Education

Bachelor’s degree in Business Management or related

Relevant fitness certifications

Tools

POS systems

Fitness club software

Job description

About the Role

Our client, a high-end fitness facility in the affluent suburb of Sandton, Gauteng , is seeking a results-driven and charismatic Gym Manager. This leadership role involves overseeing all aspects of gym operations, from staff management and member services to sales, marketing, and financial performance. The ideal candidate will possess a strong understanding of the fitness industry, exceptional leadership qualities, and a passion for creating an unparalleled member experience. You will be responsible for driving membership growth, ensuring operational efficiency, and maintaining the premium brand reputation of the facility. Join our client in Sandton and lead a team dedicated to health and wellness excellence.

Key Responsibilities

• Manage the day-to-day operations of the gym, ensuring a high-quality member experience.
• Lead, train, and motivate the gym staff, including personal trainers, front desk, and cleaning crew.
• Develop and implement sales and marketing strategies to drive membership acquisition and retention.
• Oversee gym budgets, manage expenses, and work towards achieving revenue targets.
• Ensure all fitness equipment is well-maintained and safe for use.
• Develop and manage class schedules, ensuring a diverse and engaging offering.
• Handle member inquiries, complaints, and feedback promptly and professionally.
• Maintain a clean, safe, and welcoming environment for all members and staff.
• Ensure compliance with all health, safety, and operational regulations.
• Foster a positive and motivating atmosphere that encourages member engagement and achievement.

Requirements

• Proven experience in gym management or a senior management role within the fitness industry.
• Strong understanding of fitness operations, sales, and marketing principles.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to manage staff effectively and drive performance.
• Financial acumen, with experience in budgeting and P&L management.
• Knowledge of fitness trends, equipment, and safety standards.
• Customer-centric approach with a passion for delivering exceptional service.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Relevant fitness certifications (e.g., Personal Training, Group Fitness) are highly desirable.
• Bachelor's degree in Business Management, Sports Management, or a related field is a plus.

Benefits

This position offers a competitive annual salary of ZAR , commensurate with experience, plus performance-based incentives. Employees enjoy access to state-of-the-art fitness facilities, complimentary gym membership, and opportunities for professional development and career advancement within a leading fitness brand. Our client provides a supportive work environment in the prestigious locale of Sandton, Gauteng , along with comprehensive health benefits and generous paid time off.