Fitness Centre Manager

Placements24; Soweto; On-site; ZAR 360,000 - 520,000; Full time

Benefits offered by this job

Membership to fitness centre

Medical aid coverage

Retirement fund

Professional development

Job summary

Placements24 is seeking an experienced Fitness Centre Manager for their Soweto, Gauteng facility. You will oversee daily operations, lead a team of instructors and front desk staff, manage budgets, and drive membership growth while maintaining high standards of service and facility presentation.

The role requires a fitness management qualification, 4-5 years in a senior fitness environment, strong leadership, and a proven track record in sales and retention.

Qualifications

• Qualification in fitness management or related field.
• 4-5 years of senior fitness centre management experience.
• Proven track record in membership sales and retention.

Responsibilities

• Oversee daily fitness centre operations and ensure a safe, welcoming environment.
• Develop and implement strategies to grow memberships and retain members.
• Recruit, train, schedule and supervise instructors and front desk staff.
• Manage facility maintenance, equipment, and cleanliness.
• Oversee operational budget and drive revenue opportunities.
• Plan and promote fitness programs, classes, and personal training services.
• Ensure health and safety regulations and club policies are followed.
• Handle member inquiries and resolve complaints professionally.
• Monitor industry trends and competitor activities.
• Maintain inventory and coordinate with vendors for repairs.
• Foster a positive team environment and generate performance reports.

Skills

Leadership

Budgeting

Staff management

Customer service

Communication

First Aid CPR

Program development

Education

Qualification in Fitness Management

Job description

About the Role

Our client is seeking a motivated and experienced Fitness Centre Manager to oversee operations at their state-of-the-art facility in Soweto, Gauteng . This role is responsible for ensuring the smooth running of the fitness center, driving membership growth, managing staff, and maintaining high standards of customer service and facility presentation. The ideal candidate will have a passion for health and fitness, strong leadership skills, and a proven ability to manage budgets and operations effectively within the leisure and sports sector.

Key Responsibilities

• Manage the daily operations of the fitness center, ensuring a safe and welcoming environment for members.
• Develop and implement strategies to increase membership sales and retention.
• Recruit, train, schedule, and supervise fitness instructors, front desk staff, and cleaning personnel.
• Oversee the maintenance and cleanliness of fitness equipment and the overall facility.
• Manage the operational budget, controlling expenses and identifying opportunities for revenue generation.
• Develop and promote fitness programs, classes, and personal training services.
• Ensure compliance with health and safety regulations and club policies.
• Handle member inquiries, complaints, and feedback in a professional and timely manner.
• Monitor industry trends and competitor activities to maintain a competitive edge.
• Manage inventory of supplies and coordinate with vendors for equipment servicing and repairs.
• Foster a positive and motivating atmosphere for both staff and members.
• Generate regular reports on membership, revenue, and operational performance.

Requirements

• A relevant qualification in Fitness Management, Sports Science, Business Administration, or a related field.
• Minimum of 4-5 years of experience in fitness center management or a senior role within the health and fitness industry.
• Proven track record in membership sales, retention, and operational management.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of fitness equipment, programming, and industry best practices.
• Experience in managing staff and fostering a positive team environment.
• Proficiency in basic financial management, budgeting, and reporting.
• Certification in First Aid and CPR is essential.
• Ability to work flexible hours, including evenings, weekends, and public holidays as required.
• A genuine passion for health, fitness, and customer service.
• Must be based in or willing to relocate to Soweto, Gauteng .

Benefits

• Our client offers a competitive salary commensurate with experience, along with opportunities for performance-based bonuses.
• Employees are provided with membership to the fitness center, comprehensive medical aid coverage, and a retirement fund.
• Opportunities for professional development and certifications within the fitness industry are supported.
• Join a reputable organization dedicated to promoting health and wellness within the community.