Guest Experience Waitstaff: Flexible Hours & Upsell

Crew Life at Sea Ltd.; Cape Town; On-site; ZAR 72,000 - 110,000; Full time

Job summary

Crew Life at Sea Ltd. in Cape Town seeks Waiters/ess to join the dining team and provide attentive service in our restaurant and bar venues.

Responsibilities include greeting guests, taking orders, serving promptly, and collaborating with kitchen staff to ensure a smooth, enjoyable dining experience. Flexibility for evenings, weekends, and holidays is required along with strong English communication.

Qualifications

• Previous experience in a similar role is preferred but not required.
• Excellent communication and customer service skills.
• Ability to work well in a team and under pressure.
• Attention to detail and the ability to multitask.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Fluent in English; additional languages are a plus.
• Must be at least 21 years old.
• Must have a valid passport and be able to obtain necessary visas and travel documents.
• Must be able to pass a background check and drug test.

Responsibilities

• Greet and welcome guests to the restaurant or bar
• Take food and beverage orders accurately and efficiently
• Serve food and beverages in a timely manner
• Ensure that guests have a pleasant and enjoyable dining experience
• Assist with setting up and clearing tables
• Maintain cleanliness and hygiene standards in the restaurant and bar area
• Handle guest complaints and resolve any issues in a professional manner
• Collaborate with the kitchen and bar staff to ensure smooth service
• Upsell menu items and promote special offers to guests
• Follow all safety and sanitation procedures
• Attend training sessions and meetings as required

Skills

Customer service

Communication

Teamwork

Multitasking

Flexibility

Job description

Crew Life at Sea Ltd. in Cape Town seeks Waiters/ess to join the dining team and provide attentive service in our restaurant and bar venues.

Responsibilities include greeting guests, taking orders, serving promptly, and collaborating with kitchen staff to ensure a smooth, enjoyable dining experience. Flexibility for evenings, weekends, and holidays is required along with strong English communication.