Guest Experience Assistant Waiter

Crew Life at Sea Ltd.; Cape Town; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Crew Life at Sea Ltd. seeks an Assistant Waiter/ess to support dining room operations aboard our cruise vessels. You will assist with table setup, guest service, order processing, and ensuring a smooth flow of service during meals.

The role emphasizes teamwork with kitchen and bar staff, adherence to hygiene and safety standards, and the ability to work flexible hours including evenings and weekends. Multilingual skills are valued and age requirements must be met for employment.

Qualifications

• Customer service experience and a friendly, professional demeanor.
• Strong teamwork and collaboration abilities in fast-paced settings.
• Meticulous attention to detail for order accuracy and cleanliness.
• Willingness to work flexible hours including evenings, weekends, and holidays.
• Multilingual skills preferred; English essential for cruise guest interactions.
• Physical stamina to stand for long periods and carry trays.
• Knowledge of hygiene and safety practices, especially in food & beverage service.
• Experience in customer service in hospitality is beneficial but not mandatory.
• Positive, proactive attitude and guest-focused mindset.
• Must meet cruise-ship age requirements.

Responsibilities

• Assist in table setup and maintenance for dining service.
• Deliver food and beverages, collaborating with bar staff for refills.
• Provide friendly, attentive guest service and address special requests.
• Help with taking guest orders and communicating dietary needs to kitchen/bar.
• Clear and reset tables promptly, maintaining cleanliness between guests.
• Support service during special events and buffet setups.
• Adhere to hygiene, sanitation, and safe alcohol service standards.
• Work closely with wait staff, kitchen, and other departments.
• Assist with dining room setup and décor per reservations.
• Provide administrative support such as menu printing and inventory tasks.

Skills

Customer Service

Teamwork

Attention to Detail

Adaptability

Multilingual Skills

Physical Stamina

Hygiene and Safety Awareness

Previous Experience

Positive Attitude

Age Requirements

Job description

Crew Life at Sea Ltd. seeks an Assistant Waiter/ess to support dining room operations aboard our cruise vessels. You will assist with table setup, guest service, order processing, and ensuring a smooth flow of service during meals.

The role emphasizes teamwork with kitchen and bar staff, adherence to hygiene and safety standards, and the ability to work flexible hours including evenings and weekends. Multilingual skills are valued and age requirements must be met for employment.