Guest Experience Lead: Hospitality & Service

Newfields; Wes-Kaap; On-site; ZAR 355,000 - 505,000; Full time

Job summary

Newfields in Indianapolis, IN is seeking a Lead Hospitality Associate to oversee guest service and day-to-day operations. The role reports to the Culinary Arts Operations Manager and requires a strong focus on guest satisfaction and maintaining quality standards.

The position is hourly and pays $19 per hour. Candidates should have at least 1 year of experience in food and beverage, excellent communication skills with management and coworkers, and a proactive problem-solving attitude to ensure

Qualifications

• 1 year of experience in the food and beverage field.
• Strong communication with management and coworkers.
• Ability to problem-solve in the moment.
• Strong customer-service focused attitude.

Responsibilities

• Taking excellent care of Newfields Guests
• Communicating operational needs to the manager
• Ensuring quality standards in product and service are upheld

Job description

Newfields in Indianapolis, IN is seeking a Lead Hospitality Associate to oversee guest service and day-to-day operations. The role reports to the Culinary Arts Operations Manager and requires a strong focus on guest satisfaction and maintaining quality standards.

The position is hourly and pays $19 per hour. Candidates should have at least 1 year of experience in food and beverage, excellent communication skills with management and coworkers, and a proactive problem-solving attitude to ensure