Guest Experience & Admin Coordinator

JVR Software; Cape Town; On-site; ZAR 89,000 - 134,000; Full time

Job summary

JVR Software in Ottery, Cape Town is recruiting a Receptionist for their branch. You will welcome visitors, answer calls, manage mail and bookings, and provide general admin support.

Requirements include Grade 12, 1+ year reception/administrative experience, proficiency in MS Word/Excel/Outlook, strong verbal and written communication, and a professional telephone manner. You will liaise with suppliers and maintain confidentiality.

Qualifications

• Grade 12 / National Senior Certificate.
• 23 years’ reception or administrative experience preferred.
• Computer literate, including Word, Excel and Outlook.
• Good verbal and written communication skills.
• Professional telephone and customer service skills.

Responsibilities

• Welcome and assist visitors and clients professionally.
• Answer, screen and transfer telephone calls.
• Receive and distribute mail, courier deliveries and correspondence.
• Manage the reception area and meeting room bookings.
• Provide administrative support including capturing sales from agents on Zoho for processing by sales.
• Assist with bookings for sales viewings.
• Maintain filing, records and basic office registers.
• Manage office stationery and safe keeping thereof.
• Liaise with suppliers, couriers and service providers when required.
• Maintain confidentiality of company and personal information.
• Comply with company policies, health and safety requirements and applicable legislation.

Skills

Verbal communication

Written communication

Customer service

Professional telephone manner

Education

Grade 12 / National Senior Certificate

Tools

Microsoft Word

Microsoft Excel

Outlook

Zoho CRM

Job description

JVR Software in Ottery, Cape Town is recruiting a Receptionist for their branch. You will welcome visitors, answer calls, manage mail and bookings, and provide general admin support.

Requirements include Grade 12, 1+ year reception/administrative experience, proficiency in MS Word/Excel/Outlook, strong verbal and written communication, and a professional telephone manner. You will liaise with suppliers and maintain confidentiality.