Guest-Centric Sports & Leisure Programs Lead

Fancourt; George; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Fancourt in George is seeking a Sports & Leisure Supervisor to oversee daily Sports & Leisure and Kids Club operations, while delivering outstanding guest service. The role requires a Grade 12, first aid training, and a Sports Management and/or Pre-Primary Diploma as an added advantage.

A valid driver’s license and at least two years’ experience in a gym or sports club environment are essential, with proficiency in MS Office (Excel, Word, Outlook, PowerPoint).

Qualifications

• Grade 12 or equivalent with first aid training.
• Diploma in Sports Management and/or Pre-Primary Diploma an added advantage.
• Valid driver’s license.
• Minimum 2 years in a gym or sports club environment.
• MS Office skills (Excel/Word/Outlook/PowerPoint).

Responsibilities

• Coordinate daily Sports & Leisure and Kids Club operations.
• Create and run sports and holiday programs throughout the year.
• Oversee teenagers and guest activities with strong customer service.
• Maximise profitability and efficiency of the Sports & Leisure department.
• Performance manage Sports and Leisure Attendant, Kids Club Attendant and Cleaners.
• SHEQ/HIRA daily safety checks where children use facilities.
• General administrative duties including stock takes and ordering for Sports & Leisure and pool areas.
• Address guest and member complaints promptly, liaising with guest relations for feedback.

Skills

First aid

Gym/sports club experience

Customer service

Time management

Interpersonal skills

Education

Grade 12

Diploma in Sports Management

Diploma in Pre-Primary Education

Tools

MS Office

Job description

Fancourt in George is seeking a Sports & Leisure Supervisor to oversee daily Sports & Leisure and Kids Club operations, while delivering outstanding guest service. The role requires a Grade 12, first aid training, and a Sports Management and/or Pre-Primary Diploma as an added advantage.

A valid driver’s license and at least two years’ experience in a gym or sports club environment are essential, with proficiency in MS Office (Excel, Word, Outlook, PowerPoint).