Growth-Focused Account Manager, Data Insights

Data Equipment Inc; Cape Town; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Remote-first culture

Generous bonus structure

Pension and life insurance

Job summary

DataEQ is seeking an Account Manager to own a portfolio of clients and ensure they gain real, measurable value from DataEQ’s data and platforms. This mid-level role sits at the heart of our Core business, managing day-to-day relationships, renewals, and growth, acting as the bridge to our product and consulting teams.

You will learn our Analyze and Engage platforms, understand data collection and processing, and guide clients toward the insights that matter most to their business.

Qualifications

• A tertiary qualification.
• 3+ years of experience in a client-facing or account management role (tech, SaaS, consulting, data-driven services).
• Strong relationship-building and communication skills, both in writing and in person.
• Experience managing multiple clients or projects simultaneously, with excellent attention to detail.
• Analytical problem solving and confidence working with quantitative and qualitative data.
• Proficiency in MS Word, PowerPoint, and Excel, and comfort learning new web-based software applications.
• Target-driven, energetic, and capable of flexible work in a fast-paced environment.
• Willingness to travel locally.

Responsibilities

• Own the day-to-day relationship for a portfolio of clients across sectors such as financial services, telecoms, and retail.
• Drive renewals, complete relevant RFPs and RFQs with support from line manager.
• Build a network of contacts within each client organisation, from users to budget holders.
• Identify business problems our data can solve and position DataEQ’s solutions accordingly.
• Ensure data is understood and used across client teams, not just by a single champion.
• Develop growth strategies and pursue upsell/cross-sell opportunities.
• Set and track forecasts and upsell plans with input from line manager.
• Drive adoption of data across new teams and use cases.

Skills

Relationship-building

Communication

Analytical thinking

MS Word

PowerPoint

Excel

Time management

Education

Tertiary qualification

Job description

DataEQ is seeking an Account Manager to own a portfolio of clients and ensure they gain real, measurable value from DataEQ’s data and platforms. This mid-level role sits at the heart of our Core business, managing day-to-day relationships, renewals, and growth, acting as the bridge to our product and consulting teams.

You will learn our Analyze and Engage platforms, understand data collection and processing, and guide clients toward the insights that matter most to their business.