Groups & Events Maestro

Tanya Serra; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Tanya Serra in Cape Town is seeking a Groups & Events Co-ordinator to manage group and event enquiries through from initial inquiry to execution, ensuring every detail is flawless and guest experiences shine. You will coordinate with Operations, Food & Beverage and other departments, liaise with clients, prepare proposals, and deliver memorable events in a fast-paced beachfront hospitality setting.

The ideal candidate has hospitality experience and a passion for service, with strong

Qualifications

• Previous experience in Groups & Events, Conferences, Banqueting or Reservations.
• Hospitality or related qualification advantageous.
• Excellent organisational and administrative skills.
• Strong attention to detail.
• Confident communication and interpersonal skills.
• Ability to manage multiple events, deadlines and client requirements.
• Professional, proactive and solutions-focused.
• Strong computer literacy.
• Passionate about hospitality and delivering memorable experiences.

Responsibilities

• Managing group and event enquiries and bookings.
• Preparing proposals, quotations and function documentation.
• Coordinating client requirements and event details.
• Liaising closely with Operations, Food & Beverage and other departments.
• Ensuring accurate communication of group and event requirements.
• Coordinating arrivals, functions and events.
• Maintaining strong client relationships.
• Ensuring exceptional service and guest satisfaction.

Skills

Group & Events coordination

Excellent organisation

Strong communication

Client relationship management

Attention to detail

Multi-tasking

Problem solving

Computer literacy

Education

Hospitality or related qualification

Job description

Tanya Serra in Cape Town is seeking a Groups & Events Co-ordinator to manage group and event enquiries through from initial inquiry to execution, ensuring every detail is flawless and guest experiences shine. You will coordinate with Operations, Food & Beverage and other departments, liaise with clients, prepare proposals, and deliver memorable events in a fast-paced beachfront hospitality setting.

The ideal candidate has hospitality experience and a passion for service, with strong