Group Exercise Experience Lead

Virgin Active South Africa (Pty) Ltd; Noordwes; On-site; ZAR 450,000 - 650,000; Full time

Job summary

Virgin Active South Africa (Pty) Ltd seeks an Exercise Experience Manager to build dynamic, inclusive communities where members feel inspired and supported to achieve wellness goals. You'll guide members to the right products, services and fitness tribes, delivering personalized experiences that engage and inspire in our clubs.

You will lead recruitment, onboarding and retention of Fitness and Group Exercise Instructors, manage CPD, and ensure top-quality class experiences, studio setups, and

Qualifications

• Matric qualification.
• A Recognized Fitness Qualification.
• Minimum of 5 years in the Fitness Industry.
• Minimum of 3 years in managing exercise experiences in health clubs.
• Minimum 2–3 years of people management experience.
• Strong leadership and collaboration skills.
• Passion for wellness and customer-focused service.

Responsibilities

• Recruit, onboard and retain Fitness and Group Exercise Instructors across the club.
• Lead CPD training and coach instructors to excellence.
• Manage group exercise timetables and class experiences.
• Ensure studio setup, equipment, sound, cleanliness and safety standards.
• Oversee member bookings and engagement through the GEX system.
• Drive in-club marketing and member community initiatives.

Skills

Recruiting

Team leadership

Coaching & development

Communication

Data-driven

Education

Matric qualification

Recognized Fitness Qualification

Job description

Virgin Active South Africa (Pty) Ltd seeks an Exercise Experience Manager to build dynamic, inclusive communities where members feel inspired and supported to achieve wellness goals. You'll guide members to the right products, services and fitness tribes, delivering personalized experiences that engage and inspire in our clubs.

You will lead recruitment, onboarding and retention of Fitness and Group Exercise Instructors, manage CPD, and ensure top-quality class experiences, studio setups, and