Group Fitness Experience Lead

Virgin Active South Africa (Pty) Ltd; Potchefstroom; On-site; ZAR 420,000 - 600,000; Full time

Job summary

Virgin Active South Africa is seeking an Exercise Experience Manager to lead recruitment, onboarding, and retention of Fitness and Group Exercise Instructors. You will build an empowered team, champion CPD, and drive community engagement across the club.

The role demands strong leadership, operational excellence, and a passion for wellness. You will oversee group exercise programming, class timetables, and member engagement initiatives, ensuring a high-energy, safe, and welcoming environment for

Qualifications

• Must have matric and a recognized fitness qualification.
• Minimum years of experience in fitness industry and managing exercise experiences.

Responsibilities

• Recruit, onboard and retain fitness instructors, guiding them through induction and salary processes.
• Develop and manage a high-performing team, providing coaching and CPD development.
• Build a strong community and support instructors through communication and scheduling development opportunities.
• Deliver exceptional group exercise experiences, ensure studio maintenance and equipment readiness.
• Manage group exercise timetables, events, and data-driven improvements using reports.

Skills

People leadership

Communication skills

Adaptability

Team building

Growth mindset

Education

Matric qualification

Recognized Fitness Qualification

Job description

Virgin Active South Africa is seeking an Exercise Experience Manager to lead recruitment, onboarding, and retention of Fitness and Group Exercise Instructors. You will build an empowered team, champion CPD, and drive community engagement across the club.

The role demands strong leadership, operational excellence, and a passion for wellness. You will oversee group exercise programming, class timetables, and member engagement initiatives, ensuring a high-energy, safe, and welcoming environment for