Ground Operations Coordinator

Placements24; Richards Bay; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Dental insurance

Vision insurance

Professional growth

Job summary

Placements24 is seeking a Ground Operations Coordinator to oversee remote ground handling operations for airline clients. This fully remote role requires an organized professional to coordinate baggage, ramp, and marshalling, ensuring safety and timely turnarounds.

You will liaise with flight crews, maintenance, and external service providers, monitor schedules, and maintain records of turnaround times and service quality. Strong communication and problem-solving skills are essential.

Qualifications

• Minimum 3 years of experience in airline ground operations or airport management.
• Strong understanding of aircraft ground handling procedures and safety regulations.
• Proven ability to coordinate and manage teams, even remotely.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in using airport operational software and Microsoft Office Suite.
• Ability to work flexible hours, including evenings and weekends, as operations require.

Responsibilities

• Coordinate and supervise all ground handling activities, including baggage services, ramp operations, and aircraft marshalling.
• Ensure compliance with safety regulations and company policies for ground operations personnel.
• Manage scheduling and deployment of ground crew, optimizing resource allocation based on flight requirements.
• Liaise with flight crews, maintenance teams, and external service providers to facilitate smooth aircraft operations.
• Monitor flight schedules and proactively address potential delays or disruptions in ground services.
• Maintain accurate records of ground operations activities, including turnaround times and service quality metrics.

Skills

Communication

Organizational skills

Problem-solving

Remote coordination

Microsoft Office

Tools

Airport software

Job description

About the Role

Our client is seeking an organized and proactive Ground Operations Coordinator to manage and enhance their remote ground handling operations. This fully remote role requires a meticulous individual who can oversee the coordination of all ground services, ensuring seamless aircraft turnarounds, passenger handling, and baggage management. You will be the primary point of contact for ground crews, ensuring adherence to safety protocols and operational standards, regardless of physical location. This position is crucial for maintaining the efficiency and punctuality of our flight schedules, demanding strong communication and problem-solving skills to manage a dispersed operational network effectively.

Key Responsibilities

• Coordinate and supervise all ground handling activities, including baggage services, ramp operations, and aircraft marshalling.
• Ensure compliance with all safety regulations and company policies for ground operations personnel.
• Manage the scheduling and deployment of ground crew, optimizing resource allocation based on flight requirements.
• Liaise with flight crews, maintenance teams, and external service providers to facilitate smooth aircraft operations.
• Monitor flight schedules and proactively address any potential delays or disruptions in ground services.
• Maintain accurate records of ground operations activities, including turnaround times and service quality metrics.

Requirements

• Minimum of 3 years of experience in airline ground operations or airport management.
• Strong understanding of aircraft ground handling procedures and safety regulations.
• Proven ability to coordinate and manage teams, even remotely.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in using airport operational software and Microsoft Office Suite.
• Ability to work flexible hours, including evenings and weekends, as operations require.

Benefits

• Competitive annual salary and performance-based incentives.
• Fully remote work arrangement, offering flexibility and work-life balance.
• Comprehensive medical, dental, and vision insurance coverage.
• Opportunities for professional growth and development within the aviation sector.
• A dynamic role contributing to the critical functions of flight operations from a remote setting.