Aviation Ground Operations Manager

Placements24; Polokwane; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work model

Performance-based incentives

Medical aid

Job summary

Placements24 seeks an experienced Aviation Ground Operations Manager to lead our operations in Polokwane. This hybrid role combines on-site leadership with remote strategic planning to ensure efficient, safe, and customer-focused airport ground services.

You will manage ground handling teams, coordinate with airlines and regulators (SACAA), optimize resources, monitor performance, and drive continuous improvement in service levels and turnaround times.

Qualifications

• Proven experience in aviation ground operations management.
• Strong leadership and communication skills.
• Knowledge of SACAA regulations.
• Ability to manage on-site and remote duties.

Responsibilities

• Oversee all ground handling operations, including baggage, cargo, servicing, and passenger assistance.
• Ensure safety protocols and regulatory requirements are followed.
• Develop plans to optimize efficiency, reduce turnaround times, and control costs.
• Lead and develop ground operations staff to high performance and safety standards.
• Coordinate with airline customers, ATC, and airport stakeholders for smooth operations.
• Monitor performance metrics and drive continuous improvement.

Skills

Leadership

Ground handling ops

Safety compliance

Team management

Regulatory experience

Stakeholder liaison

Tools

Airport software

Job description

Our client is seeking a proactive and experienced Aviation Ground Operations Manager to oversee their operations in Polokwane. This hybrid role requires a leader who can effectively manage ground handling services, ensuring efficiency, safety, and customer satisfaction. You will be responsible for leading a diverse team, optimizing resource allocation, and maintaining compliance with all relevant aviation ground handling regulations. This position offers a dynamic mix of on-site leadership and remote strategic planning, contributing to the seamless operation of airport services.

Key Responsibilities

• Manage and coordinate all aspects of ground handling operations , including baggage, cargo, aircraft servicing, and passenger assistance.
• Ensure strict adherence to safety protocols, security procedures, and regulatory requirements (e.g., SACAA).
• Develop and implement operational plans to optimize efficiency, reduce turnaround times, and control costs.
• Lead, train, and motivate ground operations staff, fostering a culture of performance and safety.
• Liaise with airline customers, air traffic control, and other airport stakeholders to ensure smooth operations.
• Monitor performance metrics, analyze operational data, and implement continuous improvement initiatives.

Requirements

• Proven experience in aviation ground operations management or a related airport operations role.
• Strong understanding of ground handling procedures, equipment, and safety regulations.
• Excellent leadership, team management, and communication skills.
• Ability to manage resources effectively and make sound decisions under pressure.
• Proficiency in relevant airport operations software and systems.
• Flexibility to work non-standard hours and manage both on-site and remote responsibilities.

Benefits

• Competitive salary package with performance-based incentives.
• Hybrid work model allowing for both office-based and remote work flexibility.
• Comprehensive medical aid and retirement fund benefits.
• Opportunities for professional development and career progression within the aviation industry.
• A challenging and rewarding role in a key aviation hub.