GP Practice Medical Receptionist & ENA — Patient Care & Admin

Medical Resources Group (Pty) Ltd; Rietfontein; On-site; ZAR 167,000 - 257,000; Full time

Job summary

Medical Resources Group (Pty) Ltd on behalf of a well-established GP practice in Rietfontein, Pretoria, is seeking an experienced Medical Receptionist & ENA to join the team. The role focuses on patient reception and administration, with clinical support as required.

The ideal candidate is an ENA with current SANC registration, strong administrative skills, and proficiency in medical administration systems. Experience in GP practice is advantageous.

Qualifications

• Qualified ENA with current SANC registration.
• GP/medical practice experience is advantageous.
• Medical reception/administration experience is highly desirable.
• Good understanding of medical terminology and medical scheme processes.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Welcoming and assisting patients in a professional and friendly manner.
• Managing incoming calls, messages and patient enquiries.
• Scheduling, confirming and coordinating patient appointments.
• Opening and maintaining patient files.
• Capturing and updating patient information.
• Confirming medical aid membership, benefits and available funds.
• Obtaining medical aid authorisations where required.
• Assisting with patient billing and account queries.
• Managing referrals, laboratory results and medical correspondence.
• Liaising with medical schemes, laboratories, pharmacies, specialists and other healthcare providers.
• Filing, scanning, document management and general practice administration.
• Maintaining patient confidentiality and compliance with POPIA requirements.
• Assisting the doctor with appropriate clinical procedures.
• Preparing patients and treatment areas.
• Assisting with wound care and dressings within the applicable ENA scope of practice.
• Recording basic observations where permitted.
• Supporting infection prevention and control measures.
• Assisting with stock and clinical consumable management.
• Providing other clinical support within the candidate's SANC scope of practice.

Skills

Communication

Computer literacy

Word processing

Excel

Organization

Interpersonal skills

Education

Enrolled Nursing Assistant (ENA)

SANC registration

Tools

Elixir Live

Job description

Medical Resources Group (Pty) Ltd on behalf of a well-established GP practice in Rietfontein, Pretoria, is seeking an experienced Medical Receptionist & ENA to join the team. The role focuses on patient reception and administration, with clinical support as required.

The ideal candidate is an ENA with current SANC registration, strong administrative skills, and proficiency in medical administration systems. Experience in GP practice is advantageous.