Global Remote Operations Excellence Leader

Placements24; Richards Bay; Remote; ZAR 900,000 - 1,600,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Generous paid time off

Professional development opportunities

Job summary

Placements24 seeks a Remote Operations Excellence Lead to drive standardized, data-driven operational improvements across a globally distributed team. You will define frameworks, lead Lean/Six Sigma initiatives, and establish KPIs while collaborating with multiple departments to remove bottlenecks and elevate performance.

The role emphasizes remote leadership, strategic improvement, and scalable processes in a digital services context, with a strong focus on continuous learning and technology

Qualifications

• Requires degree in operations/engineering/business or related field.
• Experience leading remote/distributed teams and driving continuous improvement.

Responsibilities

• Design and implement global framework for operational excellence.
• Lead continuous improvement initiatives using Lean, Six Sigma, and Agile.
• Establish and track KPIs to monitor health and identify enhancements.
• Create training programs to disseminate best practices.
• Collaborate with departments to resolve bottlenecks and drive efficiency.
• Lead projects to improve customer satisfaction, reduce costs, and boost productivity.
• Use data analytics to inform decisions and improvements.
• Document processes and standards comprehensively.
• Champion adoption of new technologies to enhance operations.
• Advise leadership on strategic improvements.

Skills

Lean Six Sigma

Remote leadership

Data analytics

KPIs

Project management

Education

Bachelor's degree in Operations Management, Industrial Engineering, Business Administration, or related field

Tools

Process mapping

PM software

Job description

Placements24 seeks a Remote Operations Excellence Lead to drive standardized, data-driven operational improvements across a globally distributed team. You will define frameworks, lead Lean/Six Sigma initiatives, and establish KPIs while collaborating with multiple departments to remove bottlenecks and elevate performance.

The role emphasizes remote leadership, strategic improvement, and scalable processes in a digital services context, with a strong focus on continuous learning and technology