Global Education Advisor

Bayswater Education; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Bayswater Education in Cape Town is seeking a multilingual sales adviser to join our global education network. You will handle inquiries by phone, email, and online channels, advise on courses and the enrolment process, and nurture a sales pipeline to reach targets.

Collaborating with Admissions, Marketing and partner schools, you will ensure a smooth student journey while maintaining accurate CRM records and delivering courteous, professional service in English and additional EU languages where

Qualifications

• Fluency in written and spoken English and at least one EU language (German, Spanish or French) is required.
• Previous sales experience in education, study-abroad, travel or services is preferred.
• Strong written and verbal communication skills, including confidence handling sales conversations by phone.
• Experience with CRM systems and maintaining accurate records.
• A degree in business, marketing, languages or related field is desirable.

Responsibilities

• Respond to sales enquiries by phone, email, website and marketing channels.
• Advise prospective students on courses, destinations and enrolment process, supporting them through the sales journey.
• Maintain accurate CRM records with enquiry details, follow-up notes and sales outcomes.
• Follow up promptly with prospects, manage pipeline and work toward sales targets.
• Deliver excellent customer service to students and partners, communicating professionally.
• Follow internal processes and resolve routine issues, escalating when needed.
• Collaborate with Direct Sales, Admissions, Marketing and schools to ensure a smooth student experience.

Skills

Sales experience

CRM experience

Communication skills

Multicultural experience

Languages (EN + EU)

Education

Business degree

Languages degree (desirable)

Tools

CRM software

Job description

Bayswater Education in Cape Town is seeking a multilingual sales adviser to join our global education network. You will handle inquiries by phone, email, and online channels, advise on courses and the enrolment process, and nurture a sales pipeline to reach targets.

Collaborating with Admissions, Marketing and partner schools, you will ensure a smooth student journey while maintaining accurate CRM records and delivering courteous, professional service in English and additional EU languages where