German-Speaking Luxury Travel Concierge | Hybrid/Remote

Ten Group

Pretoria

Hybrid

ZAR 30,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Hybrid Working

Fully remote working options

Paid Time Off

Paid Sabbaticals

Ten Loyalty Rewards

Remote Working Holidays

Employee Discounts

Medical Aid Contribution

Relocation package

Job summary

Ten Lifestyle Group is seeking a German-speaking Luxury Travel Consultant in South Africa to design tailor-made journeys for high-end clients. You will advise premium cardholders in German and English, handle inquiries, and arrange reservations worldwide.

Join a global luxury concierge team with a strong focus on service excellence, gastronomy, events and culture. The role offers hybrid working and opportunities to travel with clients.

Qualifications

Excellent language skills in professional German and English (C2).
Several years' experience in travel industry, tour operator or travel agency.
GDS knowledge, preferably Amadeus.
Passion for travel, gastronomy, events and culture.
Service-oriented, flexible, able to work under pressure.
Flexibility to work 5 days per week between 06:00 and 22:00 SAST.

Responsibilities

Advise premium cardholders by phone and email in German and English.
Handle client inquiries from quote to billing for individual trips.
Make reservations with airlines, hotels, and travel agencies.
Create tailored offers, travel documents, and itineraries.
Sell promotions and exclusive offers.

Skills

German language

English language

GDS knowledge

Amadeus

Travel industry experience

Customer service

Job description

Join a global luxury concierge team with a strong focus on service excellence, gastronomy, events and culture. The role offers hybrid working and opportunities to travel with clients.

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