German-Speaking Customer Support Specialist — On-Site Coast

Velenosi&Meredith; Durban; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Flight to Durban

Accommodation

Full-time role

On-site in Umhlanga

Job summary

Velenosi&Meredith in Umhlanga, Durban, seeks a German-speaking Customer Service Consultant for a full-time, on-site role supporting an international online retail project. You will handle inquiries in German and English via phone, email, and chat.

Requirements include German proficiency (B2-C2), good English, Matric, and experience in customer service or call centres. The position requires rotating 24/7 shifts, including weekends.

Qualifications

• German proficiency (spoken and written) at B2-C2
• English proficiency required
• Matric/Grade 12 essential
• Customer service or call centre experience (retail advantageous)
• Willingness to work 24/7 rotational shifts, including weekends

Responsibilities

• Provide customer support via phone, email, and chat
• Assist with online orders, deliveries, and general enquiries
• Deliver professional service in German and English
• Work in a fast-paced, customer-focused environment

Skills

German Proficiency

English Proficiency

Customer Service

Call Centre Experience

Education

Matric / Grade 12

Job description

Velenosi&Meredith in Umhlanga, Durban, seeks a German-speaking Customer Service Consultant for a full-time, on-site role supporting an international online retail project. You will handle inquiries in German and English via phone, email, and chat.

Requirements include German proficiency (B2-C2), good English, Matric, and experience in customer service or call centres. The position requires rotating 24/7 shifts, including weekends.