General Sales Workers ( Matriculants)

HireHive; Benoni; On-site; ZAR 120,000 - 160,000; Full time

Benefits offered by this job

POS experience

Stock control

Job summary

HireHive is seeking a motivated General Sales Worker to support day-to-day sales activities and deliver a positive customer experience. This role suits someone who enjoys working with people, keeps sales processes organized, and contributes to business growth.

You will assist customers with product inquiries, process orders, maintain records, and help stock control. Strong communication, teamwork, and reliability are essential to meet sales targets and maintain high service standards.

Qualifications

• Previous experience in sales, retail, or customer service.
• Strong communication and interpersonal skills.
• Friendly, professional, and approachable manner.
• Good organisational skills and attention to detail.
• Ability to work well in a team and take direction.
• Basic numeracy and confidence handling sales transactions.
• Ability to manage multiple tasks in a busy environment.
• Reliable, punctual, and committed to service excellence.

Responsibilities

• Assist customers with product and service enquiries in a professional and helpful manner.
• Support daily sales activities, including processing orders and handling routine sales transactions.
• Maintain accurate records of customer interactions, sales activity, and inventory where required.
• Ensure products are well presented and sales areas are clean, organised, and welcoming.
• Identify customer needs and recommend suitable products or services.
• Follow up on customer requests and resolve basic issues in a timely manner.
• Work closely with team members to achieve sales targets and maintain high service standards.
• Help receive, unpack, label, and organise stock as needed.
• Monitor stock levels and report shortages or discrepancies.
• Contribute to a positive team environment through reliable and proactive support.

Skills

Communication skills

Customer service

Teamwork

Organisational skills

Numeracy

Attention to detail

Punctuality

Education

High school diploma or equivalent

Tools

POS systems

Stock management software

Job description

General Sales Worker

Overview

We are seeking for a motivated and customer-focused General Sales Worker to support day-to-day sales activities and deliver a positive customer experience. This role is ideal for someone who enjoys working with people, maintaining organised sales processes, and contributing to overall business growth.

Key Responsibilities

• Assist customers with product and service enquiries in a professional and helpful manner

• Support daily sales activities, including processing orders and handling routine sales transactions

• Maintain accurate records of customer interactions, sales activity, and inventory where required

• Ensure products are well presented and sales areas are clean, organised, and welcoming

• Identify customer needs and recommend suitable products or services

• Follow up on customer requests and resolve basic issues in a timely manner

• Work closely with team members to achieve sales targets and maintain high service standards

• Help receive, unpack, label, and organise stock as needed

• Monitor stock levels and report shortages or discrepancies

• Contribute to a positive team environment through reliable and proactive support

Required Skills and Experience

• Previous experience in a sales, retail, or customer service role

• Strong communication and interpersonal skills

• A friendly, professional, and approachable manner

• Good organisational skills and attention to detail

• Ability to work well in a team and take direction when needed

• Basic numeracy and confidence handling sales transactions

• Ability to manage multiple tasks in a busy work environment

• Reliable, punctual, and committed to providing excellent service

Nice to Have

• Experience using point-of-sale systems or basic sales software

• Product knowledge relevant to the employer's industry

• Experience with stock control or merchandising

• Confidence in upselling or cross-selling products and services

What Success Looks Like

• Customers receive prompt, helpful, and professional service

• Sales transactions are processed accurately and efficiently

• Stock and sales areas are maintained to a high standard

• The sales team is well supported in achieving business goals

• Daily operations run smoothly and consistently

Work Environment

This role suits someone who is hands-on, service-driven, and comfortable working in a customer-facing environment. The successful candidate will play an important part in supporting sales performance and helping create a positive experience for every customer.

Growth Opportunity

This position offers the opportunity to build core sales and customer service skills, gain valuable product and operational knowledge, and grow within a broader sales or retail career path.