General Merchandise Supervisor – Merch & Stock Leader

Pick n Pay; Lenasia; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pick n Pay in Lenasia, Gauteng, seeks a GMD Supervisor to oversee daily General Merchandise operations. You will supervise staff, manage stock, ensure attractive displays and accurate pricing, and drive sales while upholding safety standards.

You will lead the team, train on merchandising and customer service, and report on performance and stock. Shift work, weekends and public holidays may be required.

Qualifications

• Grade 12 (Matric) or an equivalent qualification.
• Previous retail experience, preferably in a supervisory role.
• Experience in stock control, merchandising and inventory management.
• Good communication and interpersonal skills.
• Strong leadership and team management abilities.
• Basic computer literacy and experience with retail systems.
• Good numerical and administrative skills.
• Ability to work shifts, weekends and public holidays when required.

Responsibilities

• Oversee the daily operations of the General Merchandise Department.
• Monitor staff attendance, punctuality and productivity; allocate tasks.
• Ensure shelves are stocked, merchandised, priced and displayed correctly.
• Supervise staff, train on standards and monitor performance.
• Deliver friendly customer service and handle enquiries and complaints.
• Prepare and maintain departmental reports on sales and stock losses.
• Uphold health, safety and loss-prevention procedures.

Skills

Leadership

Stock control

Customer service

Communication

Team management

Numerical skills

Administrative skills

Education

Grade 12 / Matric

Tools

Retail systems

POS systems

Inventory management software

Job description

Pick n Pay in Lenasia, Gauteng, seeks a GMD Supervisor to oversee daily General Merchandise operations. You will supervise staff, manage stock, ensure attractive displays and accurate pricing, and drive sales while upholding safety standards.

You will lead the team, train on merchandising and customer service, and report on performance and stock. Shift work, weekends and public holidays may be required.