General Manager I Cape Town | V&A Waterfront

Extraordinary Solutions; Cape Town; On-site; ZAR 600,000 - 800,000; Full time

Benefits offered by this job

Growth within the group

Leadership role in a premium hospitality environment

Opportunity to shape a distinctive dining concept

Job summary

A premium dining establishment in Cape Town is searching for a General Manager to lead its service and create an exceptional guest experience. The role involves team management, maintaining high standards, and ensuring operational discipline. Candidates should have experience in fine dining and a strong focus on detail and atmosphere. This iconic location offers growth opportunities within a creative and dynamic environment.

Qualifications

• Experience in a high-end, design-led or fine dining environment.
• Ability to create a natural, flowing service even in complexity.
• Capacity to build a trusting and confident team.

Responsibilities

• Lead service from the floor with a calm presence.
• Create and maintain a thoughtful guest journey.
• Build a team that understands precision and personality.

Skills

Leadership in fine dining

Team Management

Attention to detail

Calm under pressure

Job description

GENERAL MANAGER

Cape Town | V&A Waterfront

An intimate, design-led dining experience within a five-star hotel setting.

We’re not looking for someone to “run a restaurant.”

We’re looking for someone who owns the room.

This is a refined, contemporary dining space — tucked away from the noise, where detail matters, ingredients tell a story, and the experience is deeply considered from start to finish.

This role is about presence.

Reading the room. Setting the tone. Holding the standard — every service, not just the easy ones.

The Role

You’ll sit at the centre of everything — team, guests, service, culture.

Some days that means anticipating what’s needed before it’s asked.

Other days it means pushing your team to elevate beyond the expected.

Always, it means creating an experience that feels effortless, personal, and quietly exceptional.

What You’ll Get Stuck Into

• Leading service from the floor — visible, calm, in control
• Building a team that understands both precision and personality
• Creating a culture where standards are instinctive, not enforced
• Owning a guest journey that is thoughtful, paced, and memorable
• Managing pressure moments with confidence and clarity
• Working seamlessly with kitchen and bar on a concept driven by seasonality and craft
• Balancing operational discipline with atmosphere and flow
• Maintaining a space that feels intimate, polished, and alive

Who You Are

• You’ve led in a high‑end, design‑led or fine dining environment
• You understand that luxury is subtle — and felt more than seen
• You’re calm in chaos and intentional in quieter moments
• Guests remember how you made them feel
• Your team trusts your presence, not just your position
• You care about detail, flow, and the energy of a room

What Good Looks Like

• A service that flows naturally — even when it’s complex
• A team that moves with confidence and purpose
• Guests who linger, return, and recommend
• A space that feels considered, not constructed

What’s In It For You

• The opportunity to shape and lead a distinctive dining concept
• A role within a premium hospitality environment at one of Cape Town’s most iconic locations
• Growth within a group that values creativity, detail, and experience
• A team that takes pride in what they do