General Manager

Hire Resolve; Noord-Kaap; On-site; ZAR 971,000 - 1,457,000; Full time

Job summary

A leading restaurant management firm seeks a General Manager for their location in Kimberley, NC. The successful candidate will oversee restaurant operations, ensuring a smooth service and high-quality standards. Responsibilities include maintaining customer service levels, addressing complaints, and ensuring compliance with health regulations. Ideal candidates should have restaurant experience and strong leadership skills. This position offers a negotiable salary and a dynamic working environment.

Qualifications

• Completed Matric / Grade 12 is required.
• Proficiency in computer applications like Microsoft Office.
• Strong communication and organizational skills needed.
• Energetic self-starter with hands-on problem-solving approach.
• Analytical mindset and attention to detail.

Responsibilities

• Oversee overall operation of the restaurant.
• Ensure smooth service and adherence to standards.
• Maintain quality standards of food and customer service.
• Address customer complaints promptly and resolve them.
• Enforce standard operating procedures.
• Ensure health and safety compliance and safe food handling.

Skills

Communication skills

Organizational skills

Problem-solving skills

Customer service orientation

Interpersonal skills

Attention to detail

Education

Completed Matric / Grade 12

Certificate or Diploma in Hospitality Management or Business Management

Tools

Microsoft Office

Job description

Our client is looking for a General Manager with restaurant experience to join their team in Kimberley, NC. The successful candidate will be responsible for overseeing the overall operation of the restaurant, ensuring smooth service, maintaining customer service levels, and upholding quality standards. The role requires a hands‑on approach to problem‑solving and strong leadership in a fast‑paced environment.

Responsibilities

• Oversee the overall operation of the restaurant.
• Ensure smooth service and adherence to standards.
• Maintain quality standards of food and customer service levels.
• Deal with customer complaints and ensure prompt resolution.
• Maintain and enforce standard operating procedures.
• Ensure compliance with health and safety regulations and food handling procedures.

Requirements

• Completed Matric / Grade 12.
• Proficiency in computer applications such as Microsoft Office.
• Strong communication, organizational, operational, and people management skills.
• Highly presentable with strong interpersonal skills.
• Analytical and problem‑solving abilities.
• Energetic self‑starter with a hands‑on approach to problem‑solving.
• Fanatical attention to detail and strong customer service orientation.
• A Certificate or Diploma in Hospitality Management and/or Business Management will be advantageous.

Benefits

• Salary: negotiable.

Contact Hire Resolve for your next career‑changing move.

Apply for this role today, contact Abigail King at [e-mail]

You can also visit the Hire Resolve website: hireresolve.us or email us your CV: [e-mail]

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.