Gap Sales Consultant (Zestlife)

Guardrisk; Cape Town; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Guardrisk in Claremont, Cape Town, Western Cape, is seeking a Gap Sales Consultant (Zestlife) to engage clients by phone, identify needs and offer Gap Cover solutions that protect against unexpected medical expense shortfalls. The role emphasizes generating new business, delivering exceptional service, staying FAIS compliant, and meeting sales targets within a regulated insurance environment.

Based in Claremont, collaboration with internal teams ensures a seamless client journey from sale to

Qualifications

• Matric (Grade 12).
• Minimum 2 years' Sales Call Centre experience.
• Experience selling insurance-related products.
• FAIS-compliant with a Wealth Management qualification.
• RE qualification advantageous.

Responsibilities

• Generate new business by proactive outreach and converting opportunities.
• Conduct outbound calls to promote Gap Cover and related insurance.
• Identify client needs and advise suitable products.
• Achieve and exceed sales targets and standards.
• Maintain accurate client records and FAIS compliance.
• Collaborate with internal teams for seamless client experience.
• Stay informed on product updates and market trends.
• Uphold ethical selling and customer-centric approach.

Skills

Sales

Negotiation

Client relationship management

FAIS compliance awareness

Communication

Time management

Resilience

Education

Matric (Grade 12)

FAIS Wealth Management qualification

RE qualification

Job description

Closing Date 2026/09/23
Reference Number MMH260910-12
Job Title Gap Sales Consultant (Zestlife)
Position Type Permanent
Role Family Sales
Cluster Guardrisk
Remote Opportunity None of the time
Location - Country South Africa
Location - Province Western Cape
Location - Town / City Claremont, Cape Town
Introduction Do you have a passion for sales and a proven track record selling insurance products? Zestlife is looking for motivated, target-driven Gap Sales Consultants to join our growing team. You'll engage with clients telephonically, identify their needs, and provide Gap Cover solutions that help protect them against unexpected medical expense shortfalls.

Role Purpose

To generate and convert sales opportunities by providing clients with tailored Gap Cover solutions, delivering exceptional customer service, maintaining regulatory compliance, and contributing to the growth and success of the business.

Requirements

• Matric (Grade 12)?
• Minimum 2 years' Sales Call Centre experience?
• Experience selling insurance-related products?
• FAIS-compliant with a Wealth Management qualification?
• RE qualification advantageous

Duties & Responsibilities

Generate new business by proactively engaging with prospective clients and converting sales opportunities. Conduct outbound sales calls to promote and sell Gap Cover and related insurance solutions. Identify customer needs and recommend suitable products through a consultative sales approach. Achieve and exceed individual sales targets, quality standards, and productivity metrics. Build and maintain strong relationships with clients through professional and exceptional service. Accurately explain product features, benefits, exclusions, and pricing to prospective clients. Ensure all sales activities are conducted in line with FAIS requirements, regulatory standards, and company policies. Maintain accurate and up-to-date client records and sales information on the relevant systems. Follow up on leads, referrals, and existing client opportunities to maximise conversion rates. Handle client objections effectively and utilise negotiation techniques to close sales. Stay informed on product updates, industry trends, and competitor offerings. Collaborate with internal teams to ensure a seamless client experience from sale through to policy implementation. Participate in training, coaching, and development initiatives to continuously improve product knowledge and sales effectiveness. Contribute to the overall success of the sales team by sharing best practices and supporting team objectives. Uphold the company's values, customer-centric approach, and commitment to ethical selling practices.

Competencies

• Sales and negotiation skills?
• Client relationship management?
• Insurance and financial services knowledge?
• FAIS and compliance awareness?
• Strong communication and interpersonal skills?
• Target and results driven?
• Problem-solving ability?
• Attention to detail?
• Time management and organisational skills?
• Resilience and adaptability?
• Customer-centric mindset?
• Professional integrity and accountability