Fruit & Veg Department Manager – Lead Team, Grow Profits

Surgo; Cape Town; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Surgo (Pty) Ltd seeks an experienced Fruit and Veg Manager to lead the department at the Eerste River store in Cape Town. You will ensure a profitable, efficient, and customer-focused operation while guiding daily activities and driving team performance.

The role requires a minimum of 12 years in Fruit & Veg management and at least 5 years in retail, with a strong emphasis on customer service, stock control, merchandising, and cost management.

Qualifications

• Grade 12 / Matric (essential).
• Minimum 12 years Fruit & Veg Department management experience.
• Minimum 5 years' experience in a retail store environment.

Responsibilities

• Oversee day-to-day Fruit and Veg dept operations.
• Deliver excellent customer service and ensure customers feel valued.
• Handle queries and complaints promptly and professionally.
• Manage receiving, cutting, packing, and merchandising per standards.
• Monitor profitability and control costs within the dept.
• Maintain stock levels, reduce wastage, and minimise shrinkage.
• Plan and execute promotions with store management.
• Recruit, train, and schedule staff; ensure policy/hygiene adherence.
• Conduct performance reviews and address staff issues.
• Ensure compliance with company rules and standards.

Skills

Customer service

People management

Communication

Problem solving

Teamwork

Attention to detail

Administrative skills

Organised

Education

Grade 12 / Matric

Job description

Surgo (Pty) Ltd seeks an experienced Fruit and Veg Manager to lead the department at the Eerste River store in Cape Town. You will ensure a profitable, efficient, and customer-focused operation while guiding daily activities and driving team performance.

The role requires a minimum of 12 years in Fruit & Veg management and at least 5 years in retail, with a strong emphasis on customer service, stock control, merchandising, and cost management.