Frontline Emergency Care Specialist

netcare; Umhlanga Rocks; On-site; ZAR 240,000 - 340,000; Full time

Job summary

Netcare invites you to join our journey as a frontline emergency care professional. You will support quality patient care, adhere to HPCSA protocols, and work closely with the Operations Manager to ensure accurate documentation and safe transport.

This role requires rapid decision-making, adherence to safety procedures, and compassionate patient interaction across casualty and ambulance services; involvement in stock control, vehicle checks and CME training is expected.

Responsibilities

• Complete all company and legal documentation essential for duty, and ensure copies are handed to the Operations Manager for filing.
• Share knowledge with relevant team members.
• Follow agreed upon (authorised) action steps until desired competence is achieved.
• Ensure hospital records are completed in accordance with internal requirements for casualty/emergency patient delivery.
• Complete EPRF's (Electronic Patient Report Forms) accurately for every patient treated.
• Complete any and all paperwork required for overtime worked and leave required.
• Perform any other reasonable duties as requested by the Operational Manager.
• Quality assurance to maintain work standards and integrity of data reporting.
• Respond to emergencies if requested and administer treatment per HPCSA protocols and regulations.
• Log all calls with the Netcare 911 Call Centre and obtain a Case Number for every call attended.
• Attend CME training to maintain CPD compliance and participate in community projects if required.
• Wear appropriate protective gear on each scene and ensure safe driving techniques when in control of the company vehicle.
• Be an ambassador to the company by displaying compassion and empathy toward patients and their families.

Job description

Netcare invites you to join our journey as a frontline emergency care professional. You will support quality patient care, adhere to HPCSA protocols, and work closely with the Operations Manager to ensure accurate documentation and safe transport.

This role requires rapid decision-making, adherence to safety procedures, and compassionate patient interaction across casualty and ambulance services; involvement in stock control, vehicle checks and CME training is expected.