Forklift Field Technician: Diagnostics, Repairs & PM

Ingenious Holdings Pty Ltd; East London; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Ingenious Holdings Pty Ltd is seeking a Field Service Technician to service, maintain, diagnose and repair forklifts and related material-handling equipment. The role requires hands-on mechanical, hydraulic and electrical skills, and involves on-site visits to customer sites in the region.

The ideal candidate has a diesel/petrol mechanic background, forklift experience, and a valid forklift operator licence, with good English communication and a driver’s licence.

Qualifications

• Matric / Grade 12 or equivalent.
• Qualified Diesel and/or Petrol Mechanic with forklift experience, or Qualified Forklift Mechanic.
• 3-5 years' experience working on forklifts or similar material-handling equipment.
• Good mechanical, hydraulic and electrical knowledge.
• General knowledge of auto-electrical systems.
• Trade Test Certificate - Mechanic.
• Valid Code 8 driver's licence.
• Valid forklift operator licence.
• Good written and spoken English.

Responsibilities

• Carry out scheduled servicing and preventative maintenance on forklifts.
• Diagnose mechanical, hydraulic and electrical faults accurately.
• Carry out repairs and breakdown maintenance on customer equipment.
• Inspect forklifts and identify worn, damaged or faulty components.
• Test equipment after repairs to ensure it is safe and operating correctly.
• Use diagnostic equipment, specialised tools and technical manuals correctly.
• Read and interpret electrical and hydraulic schematics, diagrams and manufacturer specifications.
• Attend to customer breakdowns and service calls in a professional and timely manner.
• Complete service reports, job cards and other required documentation accurately.
• Report additional repairs, faults and parts requirements to the relevant department.
• Ensure all work is completed according to required safety and quality standards.
• Maintain tools, equipment and the service vehicle in good working condition.
• Keep the work area clean, safe and organised.
• Ensure customers receive professional and courteous service at all times.
• Follow company procedures, safety requirements and customer site rules.
• Work closely with the Parts, Rental, Service and Sales Departments.
• Assist with technical support and provide feedback on recurring equipment problems.
• Keep up to date with new forklift models, technology, diagnostic equipment and repair methods.
• Be available for overtime, standby and emergency breakdowns when required.

Skills

Forklift experience

Mechanical knowledge

Hydraulic knowledge

Electrical knowledge

English communication

Education

Matric / Grade 12

Trade Test Certificate - Mechanic

Qualified Diesel/ Petrol Mechanic or Forklift Mechanic

Code 8 driver's licence

Forklift operator licence

Tools

Diagnostic equipment

Technical manuals

Electrical schematics

Job description

Ingenious Holdings Pty Ltd is seeking a Field Service Technician to service, maintain, diagnose and repair forklifts and related material-handling equipment. The role requires hands-on mechanical, hydraulic and electrical skills, and involves on-site visits to customer sites in the region.

The ideal candidate has a diesel/petrol mechanic background, forklift experience, and a valid forklift operator licence, with good English communication and a driver’s licence.