Forecourt & C-store Operations Lead

HC Recruit; South Africa; On-site; ZAR 600,000 - 900,000; Full time

Job summary

HC Recruit is seeking a Service Station Manager for Amanzimtoti to oversee daily forecourt and convenience store operations, ensuring brand standards, profitability and excellent customer service.

The role requires a Matric and relevant management experience in fuel retail or multi-department retailing, with strong leadership and payroll oversight. On-site position with a focus on safety and efficiency.

Qualifications

• Matric/Grade 12 is required.
• 5+ years' experience in service station, fuel retail or similar multi-department retail management.
• At least 3 years in a supervisory or management role.
• Experience managing a fuel forecourt and convenience store preferred.

Responsibilities

• Direct daily operations of the fuel forecourt, convenience store and food services to meet standards, profitability and efficiency.
• Oversee cash-ups, electronic payment reconciliations, expense controls and inventory with accurate reporting to ownership.
• Lead recruitment, training, performance management, rostering and payroll submission.
• Oversee wet stock management, daily tank dipping, variances investigation and inventory replenishment.
• Drive premium customer service standards, handle complaints promptly and build relationships with local businesses and fleet clients.
• Spearhead loyalty programme growth by driving registrations and tracking participation metrics.
• Enforce health and safety, food safety and environmental protocols for petroleum handling.
• Maintain site security systems, cash controls and coordinate preventative maintenance of pumps and facilities.

Skills

Leadership

Cash handling

Customer service

Operations management

Compliance & safety

Education

Matric / Grade 12

Tertiary qualification in business management/retail management

Job description

HC Recruit is seeking a Service Station Manager for Amanzimtoti to oversee daily forecourt and convenience store operations, ensuring brand standards, profitability and excellent customer service.

The role requires a Matric and relevant management experience in fuel retail or multi-department retailing, with strong leadership and payroll oversight. On-site position with a focus on safety and efficiency.