Food Service Ambassador

eJobDesign; Stellenbosch; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

18 days leave

Training opportunities

Other benefits

Empowering environment

Job summary

Stellenbosch Hotel is seeking a friendly Food Service Ambassador (Waiter) to join our team in Stellenbosch. You will work across outlets including room service, restaurant and conference events, delivering a personalized guest experience.

The role requires serving from start to finish, upselling products, and achieving targets while maintaining high standards of hospitality.

Shifts include weekends and holidays; prior Micros POS experience and knowledge of food & wine are valued.

Qualifications

• Minimum two years’ experience as a Food Service Ambassador (Waiter).
• Must be able to work shifts, weekends & public holidays as per roster.
• Good knowledge of food & wine.
• Basic barista skills will be to your advantage.
• Micros experience will be required.

Responsibilities

• Work in any food and beverage outlet such as room service, restaurant and conference/events.
• Prepare the area for service, welcome and seat guests, and service from start to finish.
• Provide personalized guest experiences, upsell products and meet targets.

Skills

Communication skills

Customer service

Teamwork

Friendly persona

Telephone etiquette

Tools

Micros POS

Job description

People are the foundation of our business. Stellenbosch Hotel is committed to treating everyone with fairness, respect, and an appreciation for their individuality. We seek out and collaborate with individuals who align with our values and demonstrate a strong potential for growth and development. By fostering an environment of clear roles, open communication, wellness, alignment, and transparency, we empower one another to thrive. This approach inspires pride, cultivates loyalty, and builds lasting relationships

Food Service Ambassador (Waiter)

Permanent

(Hourly Paid)

People are the foundation of our business. Stellenbosch Hotel is committed to treating everyone with fairness, respect, and an appreciation for their individuality. We seek out and collaborate with individuals who align with our values and demonstrate a strong potential for growth and development. By fostering an environment of clear roles, open communication, wellness, alignment, and transparency, we empower one another to thrive. This approach inspires pride, cultivates loyalty, and builds lasting relationships

As a Food Service Ambassador, you will work in any food and beverage outlet such as room service, restaurant and conference and events. You will prepare the area for service, welcome and seat guests, serve guests from the start to the finish of their dining or conference experience whilst providing personalized guest experience, upselling products, and meeting targets.

Requirements

• Minimum two years’ experience as a Food Service Ambassador (Waiter)
• Previous employment within the hotel restaurant industry will be to your advantage
• Must be able to work shifts, weekends & public holidays as per roster
• Good knowledge of food & wine
• Basic barista skills will be to your advantage
• Strong communication skills and telephone etiquette
• Willing to help out where need
• Friendly personality and professional appearance
• Must be customer service orientated
• Must be able to work under pressure
• Micros experience will be required
• Must live the company values

Competencies

• Reliability & Adaptability
• Eye for Detail
• Stress Tolerance – calm under pressure
• Communication – Verbal & Written. Excellent communication skills with fluency in English (an additional language would be an advantage)
• Interpersonal Sensitivity
• Customer Focus & Teamwork
• Calm temperament
• Build & Maintain Working Relationships.

We Offer

• An empowering environment
• A remuneration package including
• 18 working days leave per annum
• Other company benefits
• Training and development opportunities

Only short-listed external applicants will be contacted.

Preference will be given to candidates who meet the requirements of our Employment Equity Plan

Please apply by no later than close of business on 23 September 2026.