FOH Manager: Lead Service & Team in Busy Restaurant

V8 Roadhouse; Madibeng Local Municipality; On-site; ZAR 167,000 - 279,000; Full time

Job summary

Torsap Thai Kitchen is hiring a Front of House Manager for their location in Hartbeespoort, North West, South Africa. The candidate should have proven experience in a busy restaurant environment, strong leadership skills, and a solid understanding of front-of-house operations. Responsibilities include managing service operations, supervising staff, maintaining service quality, and handling guest interactions. This full-time role requires flexibility in working hours and knowledge of food service operations.

Qualifications

• Proven experience as a Front of House Manager or in a senior supervisory role in a busy restaurant.
• Flexibility to work evenings, weekends, and public holidays.
• Prior experience as a griller is essential.

Responsibilities

• Managing all front-of-house operations during service.
• Leading, scheduling, and supervising FOH staff.
• Ensuring service standards, cleanliness, and presentation are maintained.
• Handling guest feedback and special requests professionally.
• Overseeing reservations, waitlists, and seating.
• Coordinating closely with kitchen and bar teams.
• Training and mentoring staff to standards.
• Monitoring stock and daily operational needs.

Skills

Leadership and people management

Customer service instincts

Problem-solving ability

Strong communication skills

Knowledge of restaurant operations

Job description

Torsap Thai Kitchen is hiring a Front of House Manager for their location in Hartbeespoort, North West, South Africa. The candidate should have proven experience in a busy restaurant environment, strong leadership skills, and a solid understanding of front-of-house operations. Responsibilities include managing service operations, supervising staff, maintaining service quality, and handling guest interactions. This full-time role requires flexibility in working hours and knowledge of food service operations.